Guild Wars 2

Goldberg.4831:

Substatic.6958:

Vlad Morbius.1759:

Inverse.2967:

LFF: Looking for friends, META Raid only, PING Build+ Gear :P

WoW all over again, I didn’t miss it in fact it’s why I left. Completely unimpressed about the announcements this past weekend. Raiding which I didn’t think was necessary or needed c/w content gated legendary armor to boot. I can here the elitism crap flooding TeamSpeak and map chat already.

GW2 already has this in all of its instanced PVE content. Nearly every dungeon/fractal asks for metazerk.

You should have left years ago in this case.

Somewhat true, there is a zerker group, but there is also the other side to that. Thats why LFG is nice, I can choose one closer to what I am looking for, if not, I create one.

inb4 map chat in Lions Arch

“7 zerker warriors, 2 zerker thiefs, need 1 zerker mesmer for time warp, and skipping, ping gear, achievement points, or gtfo.

I don’t see what the achievement points prove; that you have obtain this many x,y,z towards your achievement? That has nothing to due with skill, gameplay, or even knowing your class. lol

Vlad Morbius.1759:

Inverse.2967:

LFF: Looking for friends, META Raid only, PING Build+ Gear :P

WoW all over again, I didn’t miss it in fact it’s why I left. Completely unimpressed about the announcements this past weekend. Raiding which I didn’t think was necessary or needed c/w content gated legendary armor to boot. I can here the elitism crap flooding TeamSpeak and map chat already.

It’s already in the game! I was in the dungeon LFG earlier and saw a post for Arah Dungeon, “80|EXP|Zerker PING Gear”. I should have taken a screen shot of it. Sadly, the “gear” check will be more transparent.

Anahlia.8906:

Anahlia.8906:

From the timestamp on my purchase confirmation email, my 72 hour waiting period will be done ~2 hours before all the limited time things leave the store, so if it holds to the 72 hours then I should be alright on the sales, but I’m slightly worried that there might be some kind of delay and I could miss out.

Just got my gems at ~65 hours after purchase. Good luck to everyone else, hope yours come sooner rather than later!

Congrats! I logged in and my gems are there. I’m not sure what time I received them. However, from the time of purchase until now it’s been 58 hours.

Good Luck everyone as well. I hope you receive them!

EDIT: I just check my game mail and received a note from Anet stating my gems have been delivered. The mail is 3 hours old, so it took a total of 55 hours to receive them.

Anahlia.8906:

I was wondering: is the 72 hour deadline concrete? Has anyone taken more than 72 hours to get their gems? From the timestamp on my purchase confirmation email, my 72 hour waiting period will be done ~2 hours before all the limited time things leave the store, so if it holds to the 72 hours then I should be alright on the sales, but I’m slightly worried that there might be some kind of delay and I could miss out.

Thanks to Gaile Gray for the clarification on everything. It’s nice to get responses from ANet employees, and I completely understand and respect the need for the 72 hour waiting period.

Edit: Spelling is hard.

I hope you get the gems right when it expires!

I just checked the timestamp of my email it it’s not until 9:09PM. 9 Hours after the sale ends.

Gaile Gray.6029:

We consider you a valued customer, but your payment information (CC, bank, whatever) is something we don’t ping until and unless you wanted to make a purchase. At that time, it’s a “fresh start” for buying and for that reason, I don’t think we’re in a position to conclude, “Aw, that card was fine last month and three months ago — no problem!” That’s why even a long-time customer with splendid credit, using the same card, would have a delay. Heck, I work for ArenaNet, and I bet I’d have a delay, too.

I sure understand that the fact we have a take this measure “just in case” is a bit frustrating. If there was a way to eliminate the delta between purchase and delivery, I’m sure we would. But I saw a chart the other day about payment fraud and my hair about stood on end. The fraudsters were having a major impact, and measures had to be taken to protect everyone involved, from our billing provider to innocent players to, well yeah, us, too!

Sincere thanks for working with us, and for understanding the necessity of this step.

Thank you for the explanation.

double post by accident.

Donari.5237:

JEM, I think what that shows is they aren’t keeping records of our payment info. Hopefully it means that its being saved in the Purchase Gems panel is client-side. Anyway, I prefer that they don’t have a database full of direct connections to players’ bank accounts against which to check current purchase requests. Hackers do happen

Very true. There is a positive and negative to it. Personally, I would rather have them NOT store our payment information in a database in the event of a hack, i.e., Target, Sony, etc.

Gaile Gray.6029:

JEM.3574:

Gkitten24:

Things like this leave a bad taste in my mouth. I haven’t bought the ultimate edition so am not affected, but there should never be an excuse for making loyal innocent players have to pay the price for criminals. Not cool Anet, not cool.

You could have at least let those who don’t yet have their gems reserve sale items for, say, I dunno, how about 72 hours?

Mhmmm…it’s not like Anet cannot take back the items if the sale was counterfeit. Furthermore, if the sale was counterfeit they are going to remove HoT from my account and ban me! So, what’s the difference in letting me have my gems to purchase the items. Makes no logical sense at all.

Of course it makes sense. Imagine you’re a fraudster. You “buy” the Ultimate Edition using a stolen CC. You get the gems, buy items, sell them to innocent players to “wash” the gold, use the gold to acquire other items at which time the stolen CC is identified and the account is banned. You don’t care, because you’ve lost nothing and in fact have profited from the illicent activities. We can’t simply “take back” the gems because they’ve been used to acquire items that then go to innocent players. And those people are unwittingly impacted by scurulous behavior on the part of the fraudsters.

As far as the “reserving” the sale items, I am happy to pass that along. But I want everyone to be clear about how nasty RMTers and other fraudsters can be, and how many innocent people can be swept up in activities in which they engage. It’s not a simple “take back the gems” but any means at all, as I hope you now can see.

Thank you for passing along are suggestions and feedback.

I understand and do see the implications of the purchasing gems with a stolen CC could impact the other players in the community. It’s just frustrating that many of us have used our same PayPal account we used 3 years ago or a CC that has been used multiple times for purchases and we still get shafted because of fraudsters.

Josh XT.6053:

From GM Jayhawk:
“We can look into refunding your Guild Wars 2 HoT Ultimate Edition purchase. Please note that the code that you are requesting a refund for will be permanently disabled. If you registered the code, all features, including game access, will be removed. If you haven’t used the code, the code cannot be registered.”

Since the “code” is automatically registered when you purchase it, your account access gets removed – aka banned.

That is a load of crap or poor customer service. They have the ability to unlink your account and not ban it. We how much they value customer service.

Still no gems and there is 18hr 37min left on the sale.

Josh XT.6053:

Yeah I told them in an e-mail that if they can’t get me my gems faster, they can refund my $100, they said that if they do that, it will disable my account…

So I haven’t seen anything from this purchase and yet somehow I’ll get banned to get my money back. So basically, I am just stuck waiting for them. I have no options, they have to be the worst company I’ve ever done business with at this point.

Elobrate please….what do you mean they will disable your account and why? All they have do to is remove HoT from your account. Where does it say there is ZERO return policy?

Gkitten24:

Things like this leave a bad taste in my mouth. I haven’t bought the ultimate edition so am not affected, but there should never be an excuse for making loyal innocent players have to pay the price for criminals. Not cool Anet, not cool.

You could have at least let those who don’t yet have their gems reserve sale items for, say, I dunno, how about 72 hours?

Mhmmm…it’s not like Anet cannot take back the items if the sale was counterfeit. Furthermore, if the sale was counterfeit they are going to remove HoT from my account and ban me! So, what’s the difference in letting me have my gems to purchase the items. Makes no logical sense at all.

Day two and no gems. Clock is ticking on these items :/

Josh XT.6053:

JEM.3574:

Behellagh.1468:

It’s their payment processor who got stung too many times this week, so until they give ANet the okay it cleared, which may take up to 72 hours, you are SOL.

They maybe Anet needs to get a different payment processor. There are plenty other companies that could do a better job.

I just checked online and I still don’t have my gems. I have the felling I am going to miss the sales on what I want.

Yep I’m going to probably miss out on the sales too, not that Anet cares. They got their money from me already and there is nothing that I can even do about it. If I file a claim with paypal, Anet will ban my account. So really, they can give me zero warning that I won’t get my gems right away until AFTER they have my money, and there is nothing I can do about it except be angry and tell all of my friends to not even try this game out.

Exactly! Either way it is a win-win for Anet and we the user are screwed with either option. No gems = no items. Contact paypal = no gems, no items, and ban.

Behellagh.1468:

It’s their payment processor who got stung too many times this week, so until they give ANet the okay it cleared, which may take up to 72 hours, you are SOL.

They maybe Anet needs to get a different payment processor. There are plenty other companies that could do a better job.

I just checked online and I still don’t have my gems. I have the felling I am going to miss the sales on what I want.

Josh XT.6053:

JEM.3574:

Phibes.4128:

Sir Arthur.8905:

If I had known I would not have gotten them immediately, I would not have bought the ultimate edition.

I just bought HoT Ultimate and wanted to use the gems for the sale ending in 2 days. So now I read that they will give me the gems 1 day after the sale ends. Great.

I feel your pain. I purchased HoT ultimate edition last night and I don’t have my gems. I’m going to miss out on the wings sale and other items because of this delay.

#WhyDidISpendTheMoney

Yep, I’m pretty angry about the fact that I spent $100 and have nothing to show for it. I’ve spent a lot of money in gems over the past almost 3 years with the same paypal account, it makes no sense that I should have to wait 72 hours when they didn’t have to wait to get my money.

ditto! I just spend $20 in gems two two days ago to purchase some gifts for someone. Then a day later bought HoT. If I miss limited gem item sales I will requested a refund. If there is an issue, I will contact me CC company.

Phibes.4128:

Sir Arthur.8905:

If I had known I would not have gotten them immediately, I would not have bought the ultimate edition.

I just bought HoT Ultimate and wanted to use the gems for the sale ending in 2 days. So now I read that they will give me the gems 1 day after the sale ends. Great.

I feel your pain. I purchased HoT ultimate edition last night and I don’t have my gems. I’m going to miss out on the wings sale and other items because of this delay.

#WhyDidISpendTheMoney