Guild Wars 2

Hi GaileGray

Ticket reference: #120918-005485

I reported this ticket about the gemstore rejecting my creditcard, then later on updated it by requesting a 24 hour window to purchase gems. I sent the ticket the 18th and got a respond from support the 19th saying that it may take up to 48 hours for them to do their job. I understand they used the relative term “may” but come on! Its been more than 5 days now. There is a line you can milk up the term “may”, and boy its dry like rattlesnake skin by now.

Please, help a customer get his gems.

I wonder if one can go around this issue by redeeming gemcard codes that you can buy from retail stores?

Or maybe it just is impossible to give money to Anet… its hopeless, i’m losing it. The mere thought of these “SHACKLES” that are preventing me from purchasing gems is making me feel confused, frustrated, angry, sad and hopeless at the same time.

I’m sure many feels the same way. I just want to buy what i want, let me do that please.

“There are man-eating predators in the forest, Professor Dunkland!”
“Whats your point Mr. Strathorn?”
“Burn the forest down, i don’t like man eating things.”
“But… Mr Strathorn, not all animals eats humans. We can’t burn the whole forest down, we would be killing good natured animals for no good reason!”
“The whole jungle is dangerous beacuse of those predators, burn it all down i say, everything will be much safer after the fires. Now go fetch me some tea and cookies.”

Just a regular customer here that want to buy some gems. The gem store has been rejecting me for 6 days or so.

Ticket reference: #120918-005485