Showing Posts For Jay.2308:

Login issues after 12/23 Build [merged]

in Account & Technical Support

Posted by: Jay.2308

Jay.2308

Status check (because there may have been more tweaks): are you able to log in? If not, what is the issue you’re seeing?

The issues i have now are just logging in from the launcher, getting error code 58:11:5:512

Unable to log in from launcher

in Account & Technical Support

Posted by: Jay.2308

Jay.2308

From another thread a month ago:

Ashley Segovia
Technical Support
Hi Maverick,
The issue you are reporting may be due to the Guild Wars 2 ports being blocked. To check this, please try the following:
1. Navigate to your Guild Wars 2 folder.
2. Right-click on “Gw2.exe” and select “Create Shortcut.”
3. Right-click on “Gw2.exe – Shortcut” and select “Rename.”
4. Rename this file to “Guild Wars 2 Diagnostic.”
5. Right-click on “Guild Wars 2 Diagnostic” and select “Properties.”
6. Locate the “Target” line and add the following to the end " -diag
Your target line should look like this: “C:\Games\Guild Wars 2\Gw2.exe” -diag
7. Click OK to save your changes.
8. Open “Guild Wars 2 Diagnostic” to start the test.

Once completed, please click “View Results” and save the results to a text file on your desktop. Once saved, go ahead and attach it to the thread by clicking “More posting & formatting options…”

Alright thanks i’ll try that

Unable to log in from launcher

in Account & Technical Support

Posted by: Jay.2308

Jay.2308

Everytime i log in, it gives me an error saying i can’t connect to the servers, my error code is 58:11:5:512. If anyone knows whats going on then it would be appreciated. Also this only occurred after i re downloaded guild wars due to the crash bug from selecting a character.