Showing Posts For Joan Wolfert van Brederode.3896:

Thank you very much, Arenanet!

in Account & Technical Support

Posted by: Joan Wolfert van Brederode.3896

Joan Wolfert van Brederode.3896

My friend did all they wanted to do when he found out he was hacked.
Here is a small briefing.

  • I contacted support for a hacked account being retrieved.
  • I was asked to make a new e-mail by GM Josh, so I made this one to be associated with GW2. This account has previously never been associated with anything else except my phone for google play.
  • I have my game dvd box with the key with which i originally opened my account. I have previously linked the data in google drive,
  • I have played this game REGULARLY since i bought this game. and have been connected to a whole lot of people in the game, who would vouch for me.
  • if you need to ask who would vouch for you, reply with that as a part in the body and you can talk to my guildmates in cain, I can assure that around 200 members can vouch for me. We have an alliance. you can talk to TSO (The sapphire order) and they would too.
  • Not only are you not returning my items that was stolen. but you are blocking me from entering my home which i created in GW2. It is entirely not fair.

I request that this ticket be escalated to someone higher and check with what really happened.

Thank you very much, Arenanet!

in Account & Technical Support

Posted by: Joan Wolfert van Brederode.3896

Joan Wolfert van Brederode.3896

Excuse me ArenaNet why is it posible that he/she can play gw2 again and my friend not?
Please give me answers because i smell something overhere.
Most senserly Joan