Are you going to address how you forced characters to train into builds using their hero points without their consent? :o
Why not. Basically there were two options, both with a large number of edge cases.
1) We wipe your stuff and let you respec as you see fit. Because so much had changed this was our initial plan. Here are problems it ran into.
- People return from a long hiatus and don’t remember what they were running
- People log in and the first thing they have to do before they can play is learn both the new unlocking system and the new build system.
2) We look at what you had equipped and unlock the necessary skills and traits to re-equip you. Here were some discussions points around that:
- We might give you stuff you don’t want
- at least this won’t matter for lvl 80s if we make all the unlocks possible by just reaching lvl 80.
There is a third option which I’m sure you will bring up.
3) let players choose
Here are some reasons we did not go with that:
- Its twice the work
- Its actually more than twice the work because it would have required temporarily saving both options until you choose which is more complex technical work.
- People who were unlikely to understand or want to explore the new system were going to be potentially more confused by the choice.
At the end of the day we wanted to ship this build so we had to decide. Based on instinct we erred on the side of helping people we thought would be more overwhelmed by the opposite choice, and I would make that choice again because it has less edge cases, impacts more expert users, and leans towards over unlocking for free to benefit most of the edge cases anyway.
Hope this info helps you understand our process a bit more.
Thanks,
Jon
(edited by JonPeters.5630)
