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Random Screen Blackout

in Bugs: Game, Forum, Website

Posted by: Kaous.4869

Kaous.4869

Alright. I just updated my client with the latest patch…

I don’t know what you did, but it looks like the issue has been FIXED!

I was finally able to do Tequatl without getting disconnected. I’ll play for longer hours on the weekends and see if the issue would recur, but so far it’s looking pretty good.

leonidash.9416 can you report how it goes on your end?

Random Screen Blackout

in Bugs: Game, Forum, Website

Posted by: Kaous.4869

Kaous.4869

So I just finished updating today and tried to see if the issue was resolved…

It wasn’t.

I was on teq map, got the black screen after 10 minutes. I reconnected and got on a new map, got the black screen after 2-3 minutes.

I really don’t know what to do anymore…

Random Screen Blackout

in Bugs: Game, Forum, Website

Posted by: Kaous.4869

Kaous.4869

That thing that ShadowBumble.3504 mentioned “game fast forward to the point where it should be”, that used to happen to me, I think that was the thing that the black screen thing replaced, except of course now it doesn’t take me to the point where it should be and just a black screen.

Right now I’m just simply unable to play and I’m just waiting for the next patch which would hopefully contain a fix for this.

Random Screen Blackout

in Bugs: Game, Forum, Website

Posted by: Kaous.4869

Kaous.4869

That post is 18 days old, shouldn’t we follow that up?

Random Screen Blackout

in Bugs: Game, Forum, Website

Posted by: Kaous.4869

Kaous.4869

I thought it might be some issue on heavy graphics scenes too like boss fight, but after encountering it with just sitting and talking to npc i really dont know anymore :/

All I know is I have not encountered this issue the last time I played, so i’m suspecting it has to be some patch between July 23 to August 14.

Right now I am discouraged from playing because I fear it will just disconnect at important times and just frustrate me. I hope they figure out the problem soon…

(edited by Kaous.4869)

Random Screen Blackout

in Bugs: Game, Forum, Website

Posted by: Kaous.4869

Kaous.4869

Hello, I have not played for about a couple of weeks, and when I came back around August 14 I have been experiencing the screen just randomly blacks out. I hear audio but doesn’t seem to respond to any presses or clicks. From there I am forced to close the game (Alt+F4) and relogin. The problem is recursive.

1) blackout on Tequatl incidents about 4 times. I have been on the map for about 30 mins before Teq spawned, and then about 5 mins later i get the black screen.
2) next day, the same thing happened. (I have missed the rewards on both occasions)
3) I am on Lion’s Arch today August 16, and watched the Breacher Summary cinematics. Afterwards I chose Marjory, Kasmeer on the NPC, and a few moments after choosing Rox option I got the black screen.

I am using Lenovo Yoga 11 Ultrabook
Windows 8.1 Single Language
Intel® Core™ i5-4210Y CPU @ 1.50 GHz
8.00GB RAM, 64-bit OS

I have not pre-purchased HoT yet.

please let me know what other information you need, I cannot continue to play like this Thank you in advance.

(edited by Kaous.4869)