Guild Wars 2

As you can see, I am able to sign in to my account on here, but as soon as I start up the game itself and get to the login screen, it says my password or username is incorrect.
Any ideas?

Hey everyone! I just wanted to post this in case someone else has dealt with this same issue. I just tried logging into GW2 and the game asked me to change my password. I changed it and received the big green Your Password Has Been Changed. So, I then tried to log in and the game responded with an error saying that either my name or my password was incorrect. I was using my e-mail address as my account name, so I figured I’d change it to my actual account name. I plugged that in, added the new password, and still no luck.

I then tried my old password. And pretty much every combination I could think of, to no avail.

My old password allowed me to log into the forums and access my account but I can’t seem to change my password. I’m not even certain what password I should be inputting, my new or old password. I tried both, on the off chance that I might be able to change it and then log in, but again, this has proved fruitless. All that happens when I click the Save Changes button is that it refreshes the page. It would be wonderful if Anet was able to develop a website that better communicated exactly what was going on with the password change. I am furious with myself that I ever opted to change my password in the first place. I had a 23-key password. sigh

Has anyone else had this problem? Is there a delay in the registering of new passwords? I opened a trouble ticket but haven’t yet heard back. So I figured I’d check with the forums.

I thought I could just recover my account, but for whatever reason, I can’t find the e-mail with my serial code. I’m usually very fastidious about hanging onto serial codes, particularly for games I love, so I have no idea where the heck it has disappeared to. Ugh. Anyone know if there’s a location on my hard-drive where my serial code is being stored? I am at my wits end, at the moment. I was hoping to get my dailies done today, considering I’ve got my eye on some of that brilliant new Ascended gear, but if I don’t get any traction soon, I’m gonna give up. sigh

Any help would be much appreciated!

Warm Regards,

M.

P.S. I just went through all of my emails that were sent by Anet or Guild Wars 2, and I have no e-mail that provided a serial code. I don’t EVER erase e-mails. Bleh.