Showing Posts For Kenjamin.8036:

HoT Deluxe Upgrade Sale?

in Guild Wars 2: Heart of Thorns

Posted by: Kenjamin.8036

Kenjamin.8036

Since there is a sale on HoT and HoT Deluxe, will there be a sale on just the deluxe upgrade for HoT in the gem store? I would really like to get the upgrade, but its pretty much the same price to upgrade in the gem store than it is to buy the full deluxe edition outright.

Instantly get kicked (Code=7:11:3:191:101)

in Account & Technical Support

Posted by: Kenjamin.8036

Kenjamin.8036

I can’t sign into my main in Silverwastes at all, but if I’m on an alt in another zone, I get kicked quite fast with the same error.

Cannot submit a ticket

in Account & Technical Support

Posted by: Kenjamin.8036

Kenjamin.8036

It was the second drop down that just looks like text that says [no selection]. I would suggest making this more obvious as something that is required to be filled in by applying the same styling to it as the top drop down menu, perhaps even moving it to the top of the page.

Also, I would suggest creating an error dialog if the user has not completed all required fields for the ticket to be created, or at least make the error page more verbose as it currently just looks like something went wrong internally on the web server.

Just some constructive feedback. Thanks for the help everyone!

Cannot submit a ticket

in Account & Technical Support

Posted by: Kenjamin.8036

Kenjamin.8036

I am unable to submit a ticket. Each time I try, it say something has gone wrong and if I see the error frequently to check the Zendesk twitter to see what it’s status is. Is the company ANet uses for their helpdesk down?

Crash on loading

in Account & Technical Support

Posted by: Kenjamin.8036

Kenjamin.8036

So, I haven’t played for a long time. Maybe like a year or so. When I try to select my character, it starts loading Labrinthine Coast (if that’s the name of the area).

For a split second, it then shows the loading screen for Gendarran Fields, and then goes back to Labrinthine Coast and then the screen goes black and immediately crashes. I can hear the email update ingame (i think i remember that being what that sound is) and the music continues to play when the crash dialogue comes up.

Any ideas?

—> Crash <—
Assertion: currentView != VIEW_GAME_LOAD
File: ..\..\..\Game\View\Default\VdfContext.cpp(2339)
App: Gw2.exe
Pid: 10160
Cmdline: -repair
BaseAddr: 00400000
ProgramId: 101
Build: 30097
When: 2014-02-19T04:26:44Z 2014-02-18T22:26:44-06:00
Uptime: 0 days 0:19:25
Flags: 0

—> System <—
Name: PROF-SKITTLES
IpAddr: 192.168.1.100 192.168.56.1
Processors: 4 [GenuineIntel:6:10:7]
OSVersion: Windows 6.1 (64 bit)

—> System Memory <—
Physical: 3701MB/ 8132MB 45%
Paged: 10776MB/16262MB 66%
Virtual: 2348MB/ 4095MB 57%
Load: 54%
CommitTotal: 5486MB
CommitLimit: 16262MB
CommitPeak: 9424MB
SystemCache: 4097MB
HandleCount: 33735
ProcessCount: 97
ThreadCount: 1469

—> Process Memory <—
Private: 1062MB
WorkingSet: 999MB
PeakWorkingSet: 1006MB
PageFaults: 5958078

—> Game Context <—
MapId: 24
Flags: 0×241
ElapsedTime: 00:00:00

—> World State <—
<WorldState BufferCapacity=“35373056” BufferUsed=“7337560” DrawCalls=“960” Fps=“1” EffectLights=“0” Lights=“32” Materials=“212” Particles=“7693” Submodels=“953” TextureLoadsPending=“140” TextureMemory=“355330260” Triangles=“1046633” VerticesSoftwareTransformed=“0” VideoMemoryTotal=“31060632” CameraPos=“2613.06, 9545.54, -972.038” CameraFwd=“0.368712, 0.901914, 0.224951” MapName=“LgY8W.+s91K” MapNamespace=“DAImN” MapType=“Public” MapFloor=“1” MapId=“922” MapTimeOfDay=“0.329722” PlayerFacing=“0.37978, 0.925077, 0” PlayerPos=“2742.08, 9861.24, -823.563” PlayerVelocity=“0, 0, -0” />

—> Error Logs <—
VerifyAccess failed or denied access with 0×80070716 – 1
Content is referencing a propID that doesn’t exist propId=‘1684737361421828608’
Content is referencing a propID that doesn’t exist propId=‘1684736373579350536’
Texture missing mip chain: 0×093e87
Texture missing mip chain: 0×00f980
Texture missing mip chain: 0×00f982

—> DirectX Device Info <—
VendorId = 0×10de
DeviceId = 0×1187
Version = 9.18.0013.3221
Description = NVIDIA GeForce GTX 760
Compat = 0×00100800
VidMem = 4038 MB