Guild Wars 2

GaileGray.9587:

If you want help, provide your 12-digit ticket number and we can remove this. If you’re here merely to rant, that’s really not productive and I’ll ask you to reconsider.

There is a thread in this very forum intended to address long-term (5+ days) so I’ll move this there.

I’m not here to rant, I don’t rant. I was merely sharing my experiences. That being said, here is my Ticket # : 120922-003023

This was actually posted in the “Gem Store Questions/Issues [merged]” Thread, Clearly that was not the right place.

-Klem

After a recent transaction of turning Gems > Gold (and loosing both in the process) I submitted a ticket to seek a resolution. 8 Days later I receive a response. It was fairly obvious that this was a generic canned response, blatant that they had not even bothered to read my initial ticket.

I’m more than disappointed with this response. This is the second time this has happened to me now. Presumably I’m going to have to wait another 8 days before someone actually bothers to read my initial ticket.

Not happy.

Ticket # : 120922-003023

Exchanged Gems > Gold just as the login issues happened. I got disconnected half way though the process. When I was once again able to login, Gems were missing and no gold was received.

If someone would be able to look into this for me it would be much appreciated.

-Klem