Showing Posts For Kreist.5643:
Tickets for Review (3 days and older) [merged]
in Account & Technical Support
Posted by: Kreist.5643
Hi, I am posting this for one of my good friends.
The reason I am posting instead of him, is that he got his account stolen. This means he can’t access it for the time being and therefore he aren’t able to make a post by himself.
He hasen’t been able to log on for over 7 days by now, his character is online because someone is using it for farming. This I know because I found his character in a zone roaming around killing mobs, I watched him for about 30 min.
The only thing he has gotten helpwise is a mail containing information about how to protect ones account and an email stating that the issue has been resolved because you have been able to see that the account has been accessed on the 24th of september. This is of cause the “hacker” who has been online and not my friend. Please just reset his password or something, so he has a chance to get online. And don’t make him wait to long.
By now he hasen’t been able to play for 7 days. Wich i personally think isen’t help enough. You have to get his account back from whoever stole it, so we can enjoy this great game together again.
He has made a ticket himself, but the problem have yet to be resolved.
His ticket number is: 120918-004454
Best Regards
(edited by Kreist.5643)
I just created a guild on Seafarer’s Rest and I am not able to:
edit ranks, post guild message of the day, promote or demote, spend points on upgrades, basically i can’t do anything.
Please help me get this sorted, so I can get the guild going.
Thank you