Tickets for Review (3 days and older) [merged]
in Account & Technical Support
Posted by: Kreivi.7604
Showing Posts For Kreivi.7604:
Tickets for Review (3 days and older) [merged]
in Account & Technical Support
Posted by: Kreivi.7604
120907-004368 still needs solving.
I got a reply which was the exact same one from 7 days ago, requesting the initial basic information for account recovery.
I have recovered the account, but it remains suspended. I’m again being hassled about a serial number and display name and whatnot.
Tickets for Review (3 days and older) [merged]
in Account & Technical Support
Posted by: Kreivi.7604
My ticket 120907-004368 was listed as resolved but I still can’t log in.
Tickets for Review (3 days and older) [merged]
in Account & Technical Support
Posted by: Kreivi.7604
My account has been changed back to my email address, but I have updated my ticket with the login error I am getting:
“We have detected that your account may have been accessed by an unauthorized individual. For your security, further access to the account has been suspended until this matter can be resolved.”
Ticket 120907-004368
I don’t agree the customer service is the worst. If it was rude it’d be that bad. This back-and-forth 2-day minimum wait time for response is pretty underwhelming though.