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Recurring outage + Rollback

in Account & Technical Support

Posted by: Kucerakov.2190

Kucerakov.2190

This is actually getting pretty ridiculous. This game was in beta for, like, a year. You didn’t catch this server problem?

The message that this is sending is “Sure buy our game. Not sure you will be able to play it, though. Oh and if you can play it, we cannot guarantee that your efforts will be worth anything. Any and all of your achievements, items, or levels can disappear at a moments notice. Yes please buy our products in the future.”

These are the kinds of failures that happened to SWTOR, which you will note very few of the many excited people play anymore.

You can’t sell any gems if people aren’t sure they will be able to keep the things they paid real money for. I lost items in the past, why not ones for which I paid money?

Arenanet absolutely must make good on this, and fast. Not just tweeting “The problem is fixed now, enjoy.” We need a double xp weekend, or something to show that you are truly working in good faith to provide the services and experience you advertised and promised with my purchase. I paid my $60 in good faith.

Make good, Arenanet. Don’t be another Tera.