So i have just had my email address changed to a new, more secure one i had setup.
All that was required by customer services was;
“- Guild Wars 2 Serial Code
– If you purchased Guild Wars 2 from the Guild Wars 2 website, please provide one of the following pieces of information:
- Order ID
- Last four digits (ONLY) and the billing zip/postal code of the credit/debit card used
- PayPal® Transaction ID or the Invoice ID associated with the purchase"
Now I know a physical copy is pretty much the safest option here as unless a cracker can physically get into your house and obtain your CD key then you are relatively safe. However all the information required if you purchased digitally can be obtained from one email should your email account become compromised.
I find this quite disconcerting, if you were short sighted enough to have similar email and game passwords and one was compromised, all the hacker would need to do is search for one email than I’m sure none of us have deleted.
The remedy is quite simple, remove the option to confirm using the order ID, if you paid by card, the last four digits of your card shouldnt be readily searchable in your emails. In regards to paypal, i often delete transaction records as they are stored on the paypal website, surely others could do the same.
As a precautionary measure I’ve printed out my serial, put it in my GW1 box and deleted the email, belt and braces and all!
TL;DR remove Order ID as an option of verifying your account with customer services to reduce those compromised when email and game account passwords are cracked.
I find the teleportation path easiest of the three to be honest because you can dodge the spikes on the floor easily enough.