Showing Posts For Lets All Be.1596:

New build

in Account & Technical Support

Posted by: Lets All Be.1596

Lets All Be.1596

Same. I am receiving connection issues as well.

LF Casual Adult Guild

in Looking for...

Posted by: Lets All Be.1596

Lets All Be.1596

Hey all, I am looking for a smaller, casual adult guild to make new friends in game.

A little about me:

I have been playing the Guild Wars series since 2005. I have completed everything in GW1 (HoM 50/50), and started GW2 in late January of this year.

So far, I have 8,300 AP and all professions maxed at 80. I have 2 map completions, with 3 and 4 well underway.

I am based on HoD, however this is not a requirement that I am looking for, as I have a WvW guild that I usually run with.

In the guild I am looking for, I am wanting adults who like to joke around, relax, and have a good time. Run a fractal every now and then, or run a dungeon every now and then. GuildChat and TS would be a huge plus.

I am located on the East Coast (EST) and play mostly in the late evening hours.

If your guild would fall into these categories, please let me know!

GW2 Tickets for Review (7 days & older)

in Account & Technical Support

Posted by: Lets All Be.1596

Lets All Be.1596

Good evening, Gaile!

I had recently purchased gems for the Bank Tab Expansion sale this weekend. I seemed to have purchased more is allowed on an account (one extra slot). When I click on the icon, it states that I have used my maximum, however the store is not relaying this information.

Can I please have a refund for this purchase?

I put in a support ticket early Saturday morning, and have not heard any responses from support, other than it was being escalated.

The ticket number for this is 894681.

By the way, you guys need to have a “throw-back Thursday”, and have you and the frog talk in LA about future game enhancements

Anyway, if you could please research the status of this ticket, I would be greatly appreciative.

Hi Gaile, I finally got a response last night from support, so thank you! However, they could not tell accurate account information?

They state I only have purchased 9 slots, however I have 12 unlocked? I sent screenshot evidence as support to show that, infact, I do have 12 slots. Not sure how they could not see that I had purchased the max….

Bank Tab Expansion - Gemstore Error

in Bugs: Game, Forum, Website

Posted by: Lets All Be.1596

Lets All Be.1596

Thanks Illconceived! I posted on that page, and finally got a response, however it was inaccurate. They stated that I had 9 slots, when I actually have 12. I sent screenshots as evidence. Waiting on another response from support.

GW2 Tickets for Review (7 days & older)

in Account & Technical Support

Posted by: Lets All Be.1596

Lets All Be.1596

Good evening, Gaile!

I had recently purchased gems for the Bank Tab Expansion sale this weekend. I seemed to have purchased more is allowed on an account (one extra slot). When I click on the icon, it states that I have used my maximum, however the store is not relaying this information.

Can I please have a refund for this purchase?

I put in a support ticket early Saturday morning, and have not heard any responses from support, other than it was being escalated.

The ticket number for this is 894681.

By the way, you guys need to have a “throw-back Thursday”, and have you and the frog talk in LA about future game enhancements

Anyway, if you could please research the status of this ticket, I would be greatly appreciative.

Bank Tab Expansion - Gemstore Error

in Bugs: Game, Forum, Website

Posted by: Lets All Be.1596

Lets All Be.1596

yeah, so I reported this on Saturday morning early, have requested status updates from support and have gotten no response. Does anyone know how long it takes for them to get back to you?

Bank Tab Expansion - Gemstore Error

in Bugs: Game, Forum, Website

Posted by: Lets All Be.1596

Lets All Be.1596

Good evening!

So, I was super stoked about the tabs being on sale today! I bought as many as I could using the bank unlock feature within the bank itself.

I was looking through the store, and did not see the “You have already purchase the maximum number of this item.” message for the tabs. I thought great! I can buy a few more. I bought one more slot, and I get an error message that states “You have already unlocked the maximum number of bank tabs.”

Being that this was unknown using the interface, and having spent my gems, I am wondering if I am able to get a refund of my spent gems (480) for this account-bound item that I cannot use. I am not sure where else to file this. Thanks for any help you can provide.

HOM Stone

in Bugs: Game, Forum, Website

Posted by: Lets All Be.1596

Lets All Be.1596

Awesome, thank you guys for your help. I wanted to make sure this was reported as a bug. +1 to you both

HOM Stone

in Bugs: Game, Forum, Website

Posted by: Lets All Be.1596

Lets All Be.1596

Hello, I recently purchased GW2, however I do not have the stone to access HOM in my first characters inventory. I created a second character, which has it on that one, however my first does not have it. Is there anyway to obtain it?