Showing Posts For Lilshiroken.5814:
I have had my account suspended for a second time, both times I have purchased heart of thorns and been able to play for a few days then I am suspended. I have look at the overview of my account and it says I do not have heart of thorns anymore. I have checked through my bank and both times the payment was successful, I only bought through the official website. I only have one account, only logged in from one computer, no other account has logged in from it and I don’t use any 3rd party programmes (cheats). Can anyone explain what I am doing wrong? I have never had this problem in 10 years of playing guild wars.
Trying to log in today my account has been suspended for a 2nd time. All I do is open the guild wars 2 client which came WITH the game and play….. What the hell is going on?
I am experiencing a similar issue although the card I used had more than enough money, they suspended my account and removed HoT from it. I contacted the support team and they are basically like “we have no idea what is happening, we must investigate this further” very frustrating because all I want to do is play the god kitten game :@
That really sucks. I hope it gets resolved soon for you
I hope so too, they replied to me but keep passing my ticket to different teams. I feel like they are giving me the run around and avoiding helping me. They have completely stop answering my emails now so I am really angry
I wish there was a hotline we could call, or some livechat support service. Would really make it a lot easier, I think.
Me too, this has nothing to do with my bank I have made sure. It is all coming from Anet.
I am experiencing a similar issue although the card I used had more than enough money, they suspended my account and removed HoT from it. I contacted the support team and they are basically like “we have no idea what is happening, we must investigate this further” very frustrating because all I want to do is play the god kitten game :@
That really sucks. I hope it gets resolved soon for you
I hope so too, they replied to me but keep passing my ticket to different teams. I feel like they are giving me the run around and avoiding helping me. They have completely stop answering my emails now so I am really angry
(edited by Lilshiroken.5814)
I am experiencing a similar issue although the card I used had more than enough money, they suspended my account and removed HoT from it. I contacted the support team and they are basically like “we have no idea what is happening, we must investigate this further” very frustrating because all I want to do is play the god kitten game :@