I’m just very curious about what processes and methodologies your testers are actually following if they didn’t encounter the buggy and frustrating mess that is the rapids. 5 people spread across europe on different kinds of connections and levels of computer hardware and ALL could reproduce on a consistent basis: teleporting, spouts etc not being at all in the state the client showed you, getting stuck in infinite knock down loops in the water until dead, getting knocked back by… well, no way to know since the screen didn’t show anything, as well as camera angles going crazy.
There are parts of the new content that are good (the arrow traps were fine, when the horizontal ones didn’t just decide to kill you when standing on the floor beside them of course), but other parts, rapids among them, are just a battle with with frustration and a glitchy game engine that simply doesn’t seem to allow for what you are trying to make it do. You managed to make 5 people that were great fans of the last SAB release and that were so very much looking forward to this one simply loath it and the time it stole out of our lives.
Support keeps giving the EXACT same answer “The issue you were experiencing was an intermittent issue and should be resolved”. Sadly, I still get disconnected.
Yeah, the support seem to be missing that the disconnects where there before the login issue. I just got a support reply stating that the issue was resolved. Logged in… and got disconnected 30 seconds later.
To echo what Iruwen said, I think it’d be an illegal practice by ANet in most if not all of EU. The law is very clear on that point and very strong in regards to the consumer.
As a pvp-virgin and recent lvl 80 I’m looking for the same kind of advice really, anything would be much appreciated! I’m running around on Far Shiverpeaks
