This is incredibly frustrating. I started having the exact same issues (same problems, same error message) that has been mentioned in this thread. I thought “ok, no big deal. I have an error message. I can search for it and find a fix.” It’s incredibly disheartening to see that this has been a widespread issue for many players for MONTHS and nothing has been done about it.
I guess that’s the difference in service you get when you switch from a paid subscription game to a free to play game. Once they have your money, technical support is a joke. Congrats on the 60 bucks, I hope you guys get more use out of it than I did.