Guild Wars 2

thank you for your reply but try not to send on the mail, because it will be block for sure, as a lot of my friends have try.

HI, I am one of the GW2 player, recently, I was blocked by saying selling golds,

Here is the story, but I don’t expect you all belive in this, but one day when you have same situation you will realize how this feel like,

I played a thief chr, and got to lv80 at the time I follow the Winter day event everyday, everytime you get “magic glue” or “stuffing” for 250pcs, and a “frame” each day, after five days event, someone told me you can mix “50pcs Magic Glue” and “50pcs stuffing” “Frame” and “Piles of Glittering Dust” to mix to a “Endless tonic”, once you have 4 Tonics, you are able to create a new tonic, which I got “Endless gift Dolyak tonic” and I sold it on the BL trading for 60Golds.

When I got such among of golds I was so happy, and I send 5 golds each to 4 of my friends, after that, at the night time when I was playing all the sudden, I got kick out the game, and saying I was blocked by selling golds for real-world money, so I post a support ticket to get help.

After 4 days waitting I finally got reply by GW2, and they just give me a message said my account was close as I have been selling golds,

some of my friends were blocked by borrowing each golds as well, eventually they got back the account.

Here are some Questions that I really don’t understand:

1. By saying I am selling golds for real world money, does GW2 has any prove ?? or just ramdomly block and close account ?? or (what is the prove ??)

2. If GW2 has open the function to send items and golds by mail doesn’t that mean you can use this function ?? otherwise do we have to report to GW2 everytime when we try to send a item or golds by mail, and wait for GW2 reply (which usaully take 1-3 days)

3. Some of the people who was Suspended the same reason and have unlocked, but the Suspended reason was been change by GW2 from “selling golds” to “Account been Hack”, and GW2 has give the reason by saying we think your account was been hack from someone, so we have to suspend you incase you lost anything,
(with this explanation dose GW2 try to deny they did mistaken suspend some players).

HI, I am one of the GW2 player, recently, I was blocked by saying selling golds,

Here is the story, but I don’t expect you all belive in this, but one day when you have same situation you will realize how this feel like,

I played a thief chr, and got to lv80 at the time I follow the Winter day event everyday, everytime you get “magic glue” or “stuffing” for 250pcs, and a “frame” each day, after five days event, someone told me you can mix “50pcs Magic Glue” and “50pcs stuffing” “Frame” and “Piles of Glittering Dust” to mix to a “Endless tonic”, once you have 4 Tonics, you are able to create a new tonic, which I got “Endless gift Dolyak tonic” and I sold it on the BL trading for 60Golds.

When I got such among of golds I was so happy, and I send 5 golds each to 4 of my friends, after that, at the night time when I was playing all the sudden, I got kick out the game, and saying I was blocked by selling golds for real-world money, so I post a support ticket to get help.

After 4 days waitting I finally got reply by GW2, and they just give me a message said my account was close as I have been selling golds,

some of my friends were blocked by borrowing each golds as well, eventually they got back the account.

Here are some Questions that I really don’t understand:

1. By saying I am selling golds for real world money, does GW2 has any prove ?? or just ramdomly block and close account ?? or (what is the prove ??)

2. If GW2 has open the function to send items and golds by mail doesn’t that mean you can use this function ?? otherwise do we have to report to GW2 everytime when we try to send a item or golds by mail, and wait for GW2 reply (which usaully take 1-3 days)

3. Some of the people who was Suspended the same reason and have unlocked, but the Suspended reason was been change by GW2 from “selling golds” to “Account been Hack”, and GW2 has give the reason by saying we think your account was been hack from someone, so we have to suspend you incase you lost anything,
(with this explanation dose GW2 try to deny they did mistaken suspend some players).

It has been 4 days and i still haven’t got any reply from anyone, with my problem,
again I was been blocked by saying I sold golds to make real-world money, still waiting for reply, thank you

Ticket No. 121221-002788, 121222-000274

with my stuff it shows my ticket (121221-002788) is Duplicate will that still reply me with this ticket ?? or the other (121222-000274)??

I have post my problem to Support and hasn’t got any answer or reply yet, please help to check, below is the problem,

I was playing my game as usual then again I got kick out the game, then blocking me by saying I am selling golds and items for real-world money,
if is that, may I ask why can’t I send golds to my Guild members ?? which some of them help me when I was start playing the game, which when I got more golds that I make it return to them, If this is the reason I got block, then I really want to know why?? you can check if you like, I sent those golds to 4 of my guild members, 5g each and one of my member return to me, please double check, as right now you are blocking a player which didn’t do anything wrong, and those people who are still selling golds never get block, and those people who are selling golds just keep sending mails to us all the time, why dont they get block for sending those mails ??.

Ticket No. 121222-000274

It has been 3 days and i still haven’t got any reply from anyone, with my problem,
again I was been blocked by saying I sold golds to make real-world money, still waiting for reply, thank you

I was playing my game as usual then again I got kick out the game, then blocking me by saying I am selling golds and items for real-world money,
if is that, may I ask why can’t I send golds to my Guild members ?? which some of them help me when I was start playing the game, which when I got more golds that I make it return to them, If this is the reason I got block, then I really don’t know how to play this game, you can check if u like, I sent those golds to 4 of my guild members, 5g each and one of my member return to me, please double check, as right now you are blocking a player which didnt do anything wrong, and those people who are still selling golds never get block, and just keep sending mails to us all the time, why dont they get block for sending those mails ??.

Ticket No. 121221-002788, 121222-000274

I was playing my game as usual then again I got kick out the game, then blocking me by saying I am selling golds and items for real-world money,
if is that, may I ask why can’t I send golds to my Guild members ?? which some of them help me when I was start playing the game, which when I got more golds that I make it return to them, If this is the reason I got block, then I really don’t know how to play this game, you can check if u like, I sent those golds to 4 of my guild members, 5g each and one of my member return to me, please double check, as right now you are blocking a player which didnt do anything wrong, and those people who are still selling golds never get block, and just keep sending mails to us all the time, why dont they get block for sending those mails ??.

Ticket No. 121221-002788

First I was playing, then I got kick out by the game, and I try to log in again, and it show up suspended, Error code: 45:6:3:2114, so I thought might be the serial code problem, so I register again with a same account name with new serial code, but it didn’t work, so I post the problem, and its been waiting by Payment Review Team to research, please I need to know, dose my account everything will stay the same??

Ticket No. 121211-001396

So my account serial code was found the fraudulent purchase, and I already re-registered with a new serial code to a same account , and it registered success, what are the options

1. Do I just lost an account and brand new serial code ??
2. Do I get my old account back ??
3. Do I get my brand new serial code back and re-register an new account ??

Ticket No. 121211-001396 ,121211-002517

Updated the the digital* images of the game box, and the purchase receipt from the retailer

Ticket No. 121211-002517