Guild Wars 2

Similar issue, if I try to run it from the command line I get a few nasty grams on the terminal:

Erics-MacBook-Pro:Applications eric$ sudo /Applications/Guild\ Wars\ 2-old.app/Contents/MacOS/cider -use-dos-cwd C:Gw2 -- C:\\GW2\\GW2.exe
Erics-MacBook-Pro:Applications eric$ Oct 25 10:23:10 cider¹¹⁷⁶⁸ <Warning>: void CGSUpdateManager::log() const: conn 0×25743 token 0×1ffffffffffe85
Oct 25 10:23:10 cider¹¹⁷⁶⁸ <Warning>: Backtrace (at 76189.7):
Oct 25 10:23:10 cider¹¹⁷⁶⁸ <Warning>: void CGSUpdateManager::log() const: 0 CoreGraphics 0×954cc64f CGSDisableUpdateToken + 228
Oct 25 10:23:10 cider¹¹⁷⁶⁸ <Warning>: void CGSUpdateManager::log() const: 1 AppKit 0×93d49c71 ___disable_updates_sync_block_invoke_2 + 19
Oct 25 10:23:10 cider¹¹⁷⁶⁸ <Warning>: void CGSUpdateManager::log() const: 2 libdispatch.dylib 0×98c3888b _dispatch_client_callout + 50
Oct 25 10:23:10 cider¹¹⁷⁶⁸ <Warning>: void CGSUpdateManager::log() const: 3 libdispatch.dylib 0×98c3a15c _dispatch_barrier_sync_f_invoke + 61
Oct 25 10:23:10 cider¹¹⁷⁶⁸ <Warning>: void CGSUpdateManager::log() const: 4 libdispatch.dylib 0×98c3a118 dispatch_barrier_sync_f + 98
Oct 25 10:23:10 cider¹¹⁷⁶⁸ <Warning>: void CGSUpdateManager::log() const: 5 libdispatch.dylib 0×98c446ca dispatch_barrier_sync + 54
Oct 25 10:23:10 cider¹¹⁷⁶⁸ <Warning>: void CGSUpdateManager::log() const: 6 AppKit 0×93d49b5a NSCGSDisableUpdates + 1302
Oct 25 10:23:10 cider¹¹⁷⁶⁸ <Warning>: void CGSUpdateManager::log() const: 7 AppKit 0×93d4956f NSCGSTransactionRunPreCommitActionsForOrder_ + 159
Oct 25 10:23:10 cider¹¹⁷⁶⁸ <Warning>: void CGSUpdateManager::log() const: 8 AppKit 0×93d494b5 NSCGSTransactionRunPreCommitActions_ + 17
Oct 25 10:23:10 cider¹¹⁷⁶⁸ <Warning>: void CGSUpdateManager::log() const: 9 AppKit 0×93d2a687 -NSCGSTransaction addActionWithOrder:usingBlock:] + 236
Oct 25 10:23:10 cider¹¹⁷⁶⁸ <Warning>: void CGSUpdateManager::log() const: 10 AppKit 0×93d2a581 NSCGSTransactionAddAction + 115
Oct 25 10:23:10 cider¹¹⁷⁶⁸ <Warning>: void CGSUpdateManager::log() const: 11 AppKit 0×93d2a9a5 NSCGSWindowMark + 267
Oct 25 10:23:10 cider¹¹⁷⁶⁸ <Warning>: void CGSUpdateManager::log() const: 12 AppKit 0×93d2a81a -NSCGSWindow setFrame:] + 341
Oct 25 10:23:10 cider¹¹⁷⁶⁸ <Warning>: void CGSUpdateManager::log() const: 13 AppKit 0×93db573c _NXCreateWindowWithStyleMask + 165
Oct 25 10:23:10 cider¹¹⁷⁶⁸ <Warning>: void CGSUpdateManager::log() const: 14 AppKit 0×93db558a _NSCreateWindow + 165
Oct 25 10:23:10 cider¹¹⁷⁶⁸ <Warning>: void CGSUpdateManager::log() const: 15 AppKit 0×93e06385 -[NSWindow _commonAwake] + 1781
Oct 25 10:23:10 cider¹¹⁷⁶⁸ <Warning>: void CGSUpdateManager::log() const: 16 AppKit 0×93c00e19 -[NSWindow _commonInitFrame:styleMask:backing:defer:] + 807
Oct 25 10:23:10 cider¹¹⁷⁶⁸ <Warning>: void CGSUpdateManager::log() const: 17 AppKit 0×93bff3e4 -[NSWindow _initContent:styleMask:backing:defer:contentView:] + 1789
Oct 25 10:23:10 cider¹¹⁷⁶⁸ <Warning>: void CGSUpdateManager::log() const: 18 AppKit 0×93bfecdd -[NSWindow initWithContentRect:styleMask:backing:defer:] + 72
Oct 25 10:23:10 cider¹¹⁷⁶⁸ <Warning>: void CGSUpdateManager::log() const: 19 libmacdrv.dylib 0×7a42a8a9 -[DesktopWindowController init] + 217
Oct 25 10:23:10 cider¹¹⁷⁶⁸ <Warning>: void CGSUpdateManager::log() const: 20 libmacdrv.dylib 0×7a42a9e7 +[DesktopWindowController newController] + 55
Oct 25 10:23:10 cider¹¹⁷⁶⁸ <Warning>: void CGSUpdateManager::log() const: 21 libmacdrv.dylib 0×7a4368d9 -[VideoController initWithConfigOptions:] + 313
Oct 25 10:23:10 cider¹¹⁷⁶⁸ <Warning>: void CGSUpdateManager::log() const: 22 libmacdrv.dylib 0×7a436709 +[VideoController newVideoController:] + 73
Oct 25 10:23:10 cider¹¹⁷⁶⁸ <Warning>: void CGSUpdateManager::log() const: 23 libmacdrv.dylib 0×7a425f5d -[CiderAppController init] + 189
Oct 25 10:23:10 cider¹¹⁷⁶⁸ <Warning>: void CGSUpdateManager::log() const: 24 libmacdrv.dylib 0×7a425e6e +[CiderAppController sharedController] + 110
Oct 25 10:23:10 cider¹¹⁷⁶⁸ <Warning>: void CGSUpdateManager::log() const: 25 libmacdrv.dylib 0×7a427ac4 initapp_controller + 36
Oct 25 10:23:10 cider¹¹⁷⁶⁸ <Warning>: void CGSUpdateManager::log() const: 26 libmacdrv.dylib 0×7a41eada MACDRV_Init + 266
Oct 25 10:23:10 cider¹¹⁷⁶⁸ <Warning>: void CGSUpdateManager::log() const: 27 libntdll.dylib 0×70073021 PE_InitDLL + 225
Oct 25 10:23:10 cider¹¹⁷⁶⁸ <Warning>: void CGSUpdateManager::log() const: 28 libntdll.dylib 0×700566ae MODULE_DllProcessAttach + 302
Oct 25 10:23:10 cider¹¹⁷⁶⁸ <Warning>: void CGSUpdateManager::log() const: 29 libntdll.dylib 0×70059539 LoadLibraryExA + 409
Oct 25 10:23:10 cider¹¹⁷⁶⁸ <Warning>: void CGSUpdateManager::log() const: 30 libntdll.dylib 0×7005a5f7 LoadLibraryA + 39
Oct 25 10:23:10 cider¹¹⁷⁶⁸ <Warning>: void CGSUpdateManager::log() const: 31 libuser32.dylib 0×77578620 UserClientDllInitialize + 480

I’m using El Capitan, I just got the client upgraded, and when I try launching it I get:

Erics-MacBook-Pro:Applications eric$ /Applications/Guild\ Wars\ 2.app/Contents/MacOS/cider -use-dos-cwd C:Gw2 -- C:\\GW2\\GW2.exe -autologin
Oct 25 10:12:30 cider¹¹⁶³⁹ <Warning>: void CGSUpdateManager::log() const: conn 0×27ce3 token 0×1ffffffffffe85
Oct 25 10:12:30 cider¹¹⁶³⁹ <Warning>: Backtrace (at 75549.6):
Oct 25 10:12:30 cider¹¹⁶³⁹ <Warning>: void CGSUpdateManager::log() const: 0 CoreGraphics 0×954cc64f CGSDisableUpdateToken + 228
Oct 25 10:12:30 cider¹¹⁶³⁹ <Warning>: void CGSUpdateManager::log() const: 1 AppKit 0×93d49c71 ___disable_updates_sync_block_invoke_2 + 19
Oct 25 10:12:30 cider¹¹⁶³⁹ <Warning>: void CGSUpdateManager::log() const: 2 libdispatch.dylib 0×98c3888b _dispatch_client_callout + 50
Oct 25 10:12:30 cider¹¹⁶³⁹ <Warning>: void CGSUpdateManager::log() const: 3 libdispatch.dylib 0×98c3a15c _dispatch_barrier_sync_f_invoke + 61
Oct 25 10:12:30 cider¹¹⁶³⁹ <Warning>: void CGSUpdateManager::log() const: 4 libdispatch.dylib 0×98c3a118 dispatch_barrier_sync_f + 98
Oct 25 10:12:30 cider¹¹⁶³⁹ <Warning>: void CGSUpdateManager::log() const: 5 libdispatch.dylib 0×98c446ca dispatch_barrier_sync + 54
Oct 25 10:12:30 cider¹¹⁶³⁹ <Warning>: void CGSUpdateManager::log() const: 6 AppKit 0×93d49b5a NSCGSDisableUpdates + 1302
Oct 25 10:12:30 cider¹¹⁶³⁹ <Warning>: void CGSUpdateManager::log() const: 7 AppKit 0×93d4956f NSCGSTransactionRunPreCommitActionsForOrder_ + 159
Oct 25 10:12:30 cider¹¹⁶³⁹ <Warning>: void CGSUpdateManager::log() const: 8 AppKit 0×93d494b5 NSCGSTransactionRunPreCommitActions_ + 17
Oct 25 10:12:30 cider¹¹⁶³⁹ <Warning>: void CGSUpdateManager::log() const: 9 AppKit 0×93d2a687 -NSCGSTransaction addActionWithOrder:usingBlock:] + 236
Oct 25 10:12:30 cider¹¹⁶³⁹ <Warning>: void CGSUpdateManager::log() const: 10 AppKit 0×93d2a581 NSCGSTransactionAddAction + 115
Oct 25 10:12:30 cider¹¹⁶³⁹ <Warning>: void CGSUpdateManager::log() const: 11 AppKit 0×93d2a9a5 NSCGSWindowMark + 267
Oct 25 10:12:30 cider¹¹⁶³⁹ <Warning>: void CGSUpdateManager::log() const: 12 AppKit 0×93d2a81a -NSCGSWindow setFrame:] + 341
Oct 25 10:12:30 cider¹¹⁶³⁹ <Warning>: void CGSUpdateManager::log() const: 13 AppKit 0×93db573c _NXCreateWindowWithStyleMask + 165
Oct 25 10:12:30 cider¹¹⁶³⁹ <Warning>: void CGSUpdateManager::log() const: 14 AppKit 0×93db558a _NSCreateWindow + 165
Oct 25 10:12:30 cider¹¹⁶³⁹ <Warning>: void CGSUpdateManager::log() const: 15 AppKit 0×93e06385 -[NSWindow _commonAwake] + 1781
Oct 25 10:12:30 cider¹¹⁶³⁹ <Warning>: void CGSUpdateManager::log() const: 16 AppKit 0×93c00e19 -[NSWindow _commonInitFrame:styleMask:backing:defer:] + 807
Oct 25 10:12:30 cider¹¹⁶³⁹ <Warning>: void CGSUpdateManager::log() const: 17 AppKit 0×93bff3e4 -[NSWindow _initContent:styleMask:backing:defer:contentView:] + 1789
Oct 25 10:12:30 cider¹¹⁶³⁹ <Warning>: void CGSUpdateManager::log() const: 18 AppKit 0×93bfecdd -[NSWindow initWithContentRect:styleMask:backing:defer:] + 72
Oct 25 10:12:30 cider¹¹⁶³⁹ <Warning>: void CGSUpdateManager::log() const: 19 libmacdrv.dylib 0×7afe88a9 -[DesktopWindowController init] + 217
Oct 25 10:12:30 cider¹¹⁶³⁹ <Warning>: void CGSUpdateManager::log() const: 20 libmacdrv.dylib 0×7afe89e7 +[DesktopWindowController newController] + 55
Oct 25 10:12:30 cider¹¹⁶³⁹ <Warning>: void CGSUpdateManager::log() const: 21 libmacdrv.dylib 0×7aff48d9 -[VideoController initWithConfigOptions:] + 313
Oct 25 10:12:30 cider¹¹⁶³⁹ <Warning>: void CGSUpdateManager::log() const: 22 libmacdrv.dylib 0×7aff4709 +[VideoController newVideoController:] + 73
Oct 25 10:12:30 cider¹¹⁶³⁹ <Warning>: void CGSUpdateManager::log() const: 23 libmacdrv.dylib 0×7afe3f5d -[CiderAppController init] + 189
Oct 25 10:12:30 cider¹¹⁶³⁹ <Warning>: void CGSUpdateManager::log() const: 24 libmacdrv.dylib 0×7afe3e6e +[CiderAppController sharedController] + 110
Oct 25 10:12:30 cider¹¹⁶³⁹ <Warning>: void CGSUpdateManager::log() const: 25 libmacdrv.dylib 0×7afe5ac4 initapp_controller + 36
Oct 25 10:12:30 cider¹¹⁶³⁹ <Warning>: void CGSUpdateManager::log() const: 26 libmacdrv.dylib 0×7afdcada MACDRV_Init + 266
Oct 25 10:12:30 cider¹¹⁶³⁹ <Warning>: void CGSUpdateManager::log() const: 27 libntdll.dylib 0×70073021 PE_InitDLL + 225
Oct 25 10:12:30 cider¹¹⁶³⁹ <Warning>: void CGSUpdateManager::log() const: 28 libntdll.dylib 0×700566ae MODULE_DllProcessAttach + 302
Oct 25 10:12:30 cider¹¹⁶³⁹ <Warning>: void CGSUpdateManager::log() const: 29 libntdll.dylib 0×70059539 LoadLibraryExA + 409
Oct 25 10:12:30 cider¹¹⁶³⁹ <Warning>: void CGSUpdateManager::log() const: 30 libntdll.dylib 0×7005a5f7 LoadLibraryA + 39
Oct 25 10:12:30 cider¹¹⁶³⁹ <Warning>: void CGSUpdateManager::log() const: 31 libuser32.dylib 0×7aa20620 UserClientDllInitialize + 480

I tried downloading a new-vanilla OSX installer but I can’t get the game to run, any ideas/suggestions?

I have the same issue on Yosemite – everything worked fine on Mavericks

Thanks everyone! got help!

I’m having a bear of a time trying to climb/jump the haystack jumping puzzle. So far I’ve spent 3 hours trying to jump it to no avail. Any mesmers available to help get up the haystack?

McMahon.6853 account
7/7/2014 – 7:15am PST

Finally managed to get GW2 working back on my main account. It turns out there was another directory ~/Documents/Guild Wars 2 that I think was the ultimate culprit.

I deleted both of these directories:
“/Users/<username>/Documents/Guild Wars 2”
“/Users/<username>/Library/Application Support/Guild Wars 2”

I then ran:

/Applications/Guild\ Wars\ 2.app/Contents/MacOS/cider

Got the blank screen (full screen), then ctrl+tab, then click on a window, then clicked back into GW2 and then ctrl-enter to switch to windowed mode- and the client started working & working on subsequent launches of the game.

I had/have the same problem (https://forum-en.gw2archive.eu/forum/support/mac/New-Tequatl-Patch-Can-t-Play)

The solution for me, I created a new system user called “gw2” and it works when I’m logged in there…still trying to figure out if there’s a better solution

I had/have the same problem (https://forum-en.gw2archive.eu/forum/support/mac/New-Tequatl-Patch-Can-t-Play)

The solution for me, I created a new system user called “gw2” and it works when I’m logged in there…still trying to figure out if there’s a better solution

I had/have the same problem (https://forum-en.gw2archive.eu/forum/support/mac/New-Tequatl-Patch-Can-t-Play)

The solution for me, I created a new system user called “gw2” and it works when I’m logged in there…still trying to figure out if there’s a better solution

I found a TON of Cider debugging information on EVE Online’s debug site: https://wiki.eveonline.com/en/wiki/Mac_bug_reporting

I tried running the “cider” with the debug strings enabled, and oddly I got different error messages from my “gw2” user that the client works fine with, vs my “default” username that still gets the gray screen. Thought I’d share the commands and see if anyone else can reproduce similar errors for what works vs what doesn’t work.

Doesn’t Work:

default@MacBook-Pro:/Applications/Guild Wars 2.app/Contents/MacOS$ ./cider —debugmsg seh,tid,module,debugstr

<See attachment for my output>

So I’ve been working with tech support and all..and if you create a new login/user profile on your macbook (make sure with administrator) it looks like Guild Wars 2.app starts to work fine. I still haven’t had any luck getting it to work on my primary login but its at least something!

takatsu.9416:

McMahon.6853:

I’ve been working with tech support going back/forth etc – curious if any of you all have Mac Book Pros with Retina?

Can you mention to them that my situation was fixed with a replacement of preferences folder, even though it didn’t work for other people? It should do with graphics config files and settings etc, especially seeing how some people had issues and others didnt

I still need your email address I can’t respond over PMs – would like to get your pref file especially if you have a retina display

I’ve been working with tech support going back/forth etc – curious if any of you all have Mac Book Pros with Retina?

Woops, I just reallized I don’t back that up in time machine so I was just copying the new version of the file around, @takatsu.9416 can you PM me your email address, I have some “2 day lockout” for preventing spam – first time I’ve had to use the forums – and its for this issue

I tried copying my old Preferences folder from a few days ago in Time Machine, but that didn’t seem to work

I also did a complete re-install/download and now back to where I left off with a blank screen w/music & cursor but nothing else.

For whatever its worth I also did “5.) Rest your SMC and PRAM:
To reset the SMC please follow the instructions provided on the following web page.” before and after I deleted the Libarary > Application Support > Guild Wars 2 folder

as soon as I did this" 4.)If it doesn’t work, you can try to delete the contents of the gw2 data folder, it’s a pain to get to the right one: this step is a general fix for many tp and graphics issues, even without the previous steps however, it will lose all saved log in/password and in-game settings.
To access this:" the application won’t even load up that window anymore

Did “/applications/guild\ wars\ 2.app/contents/MacOS/cider —use-dos-cwd C:Gw2 — C:\\GW2\\GW2.exe -repair” to no effect

Same problem here