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Feedback: Guild Wars 2 Mac 64-Bit Client

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Mighty.7548

Very constant crashing. Yesterday during Dragon’s Stand, I crashed out 3 times. I would say on average, I crash at least twice per hour. Sometimes its during a busy event like that, and other times I’m just standing there while chatting in guild channel. I’m not even sure that it is less than the 32-bit client, but there are definitely way more animation and rendering problems in the 64 bit.

Feedback: Guild Wars 2 Mac 64-Bit Client

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Mighty.7548

Also, when I hit Command+Tab to hop out of full screen and do something such as interact with Teamspeak or Discord, that is guaranteed to cause a crash before too long.

Feedback: Guild Wars 2 Mac 64-Bit Client

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Mighty.7548

What I said before about the gestures of the magic mouse cause crashes is true, and having that turned off lessens them, but the game is still crashing on me more than once per hour on average. There are numerous animation errors as well, environment-ghost effects, improper shadows, and rendering issues. The login screen has a new problem frequently, such as when I clicked on my thief to see that he was somehow dressed like Two-Face. These issues don’t usually appear in the game, but the login screen needs serious attention.

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Feedback: Guild Wars 2 Mac 64-Bit Client

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Posted by: Mighty.7548

Mighty.7548

Also, within the game, there is a setting which allows you to alter the gesture so that instead of angling the camera, you zoom in and out when swiping up or down. That default setting seems very backwards to me.

Feedback: Guild Wars 2 Mac 64-Bit Client

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Mighty.7548

One thing I have come to realize is that the “Magic Mouse”, which comes with new Macs, has default settings which make it behave similar to a track pad. If you swipe with two fingers, for example, it will move you to another Spaces desktop. There are other gestures like that, too, such as gently double-tapping will do the Mission Control (or Expose’ as it was once referred to). These gestures cause the game to crash. Go to Settings, Mouse, and then there are two tabs: Point & Click, and More Gestures. Uncheck all of those features, except for the “Secondary Click” feature under the “Point & Click” tab. The Secondary Click option merely allows you to right-click on things.

I suffered through dozens of crashes all day long, then I turned off those features and I have yet to crash since I did that about an hour ago.

Feedback: Guild Wars 2 Mac 64-Bit Client

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Mighty.7548

You can see here that my character appears as if he is a source of light, with darkness around him which melts away as he approaches it. You can also see this sort of “ghost imaging” around the environment in which the terrain I was in sort of lingers as an outline where I am now.

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Feedback: Guild Wars 2 Mac 64-Bit Client

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Mighty.7548

I’ve had a pretty lousy experience trying to play today. The game has crashed so much its unreal. Whether I was in WvW, in the middle of a PvP match, or even just standing still in the Grove doing nothing, the game has crashed dozens of times today, and I used the automatic report window for every one of them, except the two times in which the game froze up so badly I had no choice but to force close the client and start over, which gives you no report option. Since I shared several screenshots earlier, here are my specs:
(my iMac is only 3 days old)
OS Sierra version 10.12.5
Retina 5K, 27-inch 2017
3.8 GHz Intell Core i5
8 GB 2400 MHz DDR4
Radeon Pro 580 8192 MB

I should be able to run the game full settings, but I have it selected to Autodetect because it was crashing a lot yesterday when I had it set to best appearance. Regardless of what I do, the game crashes way too often. I attached another photo sampling the way the shadows looked today.

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Stuck on personal story, help!

in Ranger

Posted by: Mighty.7548

Mighty.7548

This really needs a fix so that the story will advance no matter what once you click the box. I ran the entire mission twice and finally had to Google it because there was no apparent reason why the story was not continuing.

Feedback: Guild Wars 2 Mac 64-Bit Client

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Mighty.7548

I did not have an issue in PvP or WvW whatsoever, and I played there for hours tonight. The login screen does, however, make my Ranger look like he’s only wearing one of his pant-legs. ;p

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Feedback: Guild Wars 2 Mac 64-Bit Client

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Mighty.7548

Certain graphics aren’t right. Looking at my Scrapper, here, you can see that her sleeves are not rendered right, neither is the front of her jacket, and the cogs in her horns are obviously having an issue.
Note: these graphical issues do not occur in-game, only in the login screen.

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(edited by Mighty.7548)

Feedback: Guild Wars 2 Mac 64-Bit Client

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Mighty.7548

On a positive note, the game has yet to crash with the 64-bit client, and it was crashing so much with the 32 bit that it was unplayable. It may not be perfected yet, but I greatly appreciate this update, and I look forward to the edges getting smoothed out. Everything is gorgeous except the few shadow-glitches I’ve noticed.

Feedback: Guild Wars 2 Mac 64-Bit Client

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Mighty.7548

…and as I move forward, you can see that those digitalized-looking shadows melt in an unnatural way, as if my character is the source of light.

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Feedback: Guild Wars 2 Mac 64-Bit Client

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Mighty.7548

The Silverwastes have a similar lighting issue, only the shadows on the ground appear very strange and segmented.

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Feedback: Guild Wars 2 Mac 64-Bit Client

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Its a small detail, but it seems weird and its noticeable, as if my character is carrying a huge lantern.

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Feedback: Guild Wars 2 Mac 64-Bit Client

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Mighty.7548

There is also a weird sort of glowing effect around my pet and myself, which is easier to see when I stand in a shadowy area, but the shadows on the ground melt away as I seem to bring the sunlight to it. It makes it seem as though my character is incredibly reflective to redirect that much light.

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Feedback: Guild Wars 2 Mac 64-Bit Client

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In this second photo, you can see the shadowy area before me melting away as the sunlight follows me, instead of shining naturally throughout the environment.

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Feedback: Guild Wars 2 Mac 64-Bit Client

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Mighty.7548

With the following photos, pay attention to the sunlight on the ground, as I have noticed that it follows me around Lion’s Arch like a spotlight.

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Feedback: Guild Wars 2 Mac 64-Bit Client

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Posted by: Mighty.7548

Mighty.7548

The first thing I noticed which was weird was this sort of “ghost effect” in which there was an outline of surfaces, which would remain hovering on the screen when I would move around Lion’s Arch. I quickly logged out, restarted the computer, and that seemed to fix it, so remember to restart your computer if you are upgrading to the 64-bit version.

New Updates crash my Mac

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Mighty.7548

Thank you for your response, Jon. I just now heard about the new 64-bit client, and I just took a moment to download it. Crossing my fingers, as I am about to boot it up. I will post any further updates I have experienced in the feedback thread for the new 64 bit client.

New Updates crash my Mac

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Mighty.7548

It turns out I spoke too soon. My mac is brand new and amazing, yet the game crashes constantly. Its not as bad as it was on my macbook because now only the client crashes, and not the whole computer, but the game us UNPLAYABLE right now because it simply crashes like crazy. I login, and it crashes within seconds now.

New Updates crash my Mac

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Posted by: Mighty.7548

Mighty.7548

I made this post, then went to the Apple store today and learned something valuable. The problem was not with the game, necessarily. It turns out that the computer I had was made during a time in which the video cards were known to have issues. After visiting their “genius bar” I now have rid myself of my old setup, and they replaced it with a newer, larger, better system. I couldn’t have asked or even hoped for more, and I am currently setting up the game to run on my new system. I am greatly looking forward to seeing what the game looks like on full settings across this massive 27 inch screen.

I apologize for the mixup, but apparently the issue was on my end, so if you are having trouble with your Mac, try visiting the genius bar and have them diagnose it for you.

New Updates crash my Mac

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Posted by: Mighty.7548

Mighty.7548

I downloaded the game on my Macbook about 4 months ago, paid for HoT, and everything has been fine, until they recently made numerous updates and released several new builds on the same night about a week ago (or whenever that was when they updated PvP and WvW and everything).

Now the game crashes my whole computer constantly. I have reinstalled the game twice. I have searched the internet and done every fix I can find. I often have to waste at least a half hour, in not HOURS trying to get the game to work right. Crashes like crazy. I have to go in, use the Disk Utility to make repairs, then use the Library to delete the GW2 folder. I have even used the repair command in the Terminal, and nothing works for very long.

Today, I went to open the game client, and there was a new build again, so I thought, “great, hopefully it will fix whatever is going on” but NOPE. Instead, I couldn’t even get the new update to download because even having the client open causes an entire system crash consistently now. Thanks for the “updates” but you’ve effectively ruined the game for me. It worked just fine for months, so I don’t believe the error is on my end. It was working perfectly until that night recently when they released numerous new builds.

I’m just curious if a fix is in the works for Mac users?