Before anything else I greatly apologize if this wasn’t the correct area to post and/or its already been answered but I’ve submitted a ticket and I’ve look around everywhere for a solution.
I purchased a bag slot expansion from the BLT Co. while I was in the Mad Kings Clock Tower waiting around and I got the mail for the item yet there was no item attached to the mail. After searching around the forums I found that the most common fix was deleting mail because the counter seems to often get bugged. I deleted all my mail except for the one where the bag slot expansion consumable is supposed to be and waiting half an hour and there’s still no sign of a new mail or the item.
Can anyone help me figure out where to go from here? No one wants to lose gems without getting what they purchased in return.
Once again; apologies if there is an easy fix for this that I missed or if I posted in the wrong area.
Attached is a screenshot of my mail, my inventory, and the BLT Co tab that shows that I purchased it recently. I started playing after a long pause recently and would like to resolve this as soon as possible. If any other information is required I will gladly supply it.
