Guild Wars 2

Been having this problem frequently as well. I port-forwarded my ports, I have the client pointing to those ports, I made the necessary exceptions in my firewall, I turn off my anti-virus software while playing GW, I turned off all of my services except for necessary Microsoft services, my start-up apps are completely disabled, and still no luck. It happens infrequently but when it does, it lasts for hours. I mostly do pvp and it gets ridiculously frustrating, for myself as well as my teammates.

I reached out to my ISP (AT&T) but as always, they suggest that I turn my router on/off, blah blah blah. I ran a traceroute and discovered some issues with one of their servers, on occasion, but the customer service people are absolutely clueless. But, also, on occasion, I find that it’s actually Anet servers where I’m getting the packet loss.

I reached out to Anet, and they wanted me to install yet another third party app to sort it out. I refuse to. I just don’t have the patience at the moment. (Sorry, Anet. ) I mean, this appears to be a pretty frequent issue with many different players. If it is faulty modems, why is it that other online games that I play don’t have the same issue?

I have played since the very first beta, I have spent thousands of hours in GW and really do love the game. But this is getting sooooooo frustrating. I don’t understand. In a world where we have self-driving cars on the horizon, why is it so difficult to maintain an internet connection without significant packet loss.

Google Fibre is gonna be available in my neighborhood in June. I am hoping that this will put an end to my connection woes. It is appalling that ISP’s have such under-skilled, under-informed employees, and it is very frustrating that Anet hasn’t been able to clearly articulate possible workarounds that actually help. Oh, and Microsoft 8.1 is the worst operating system I’ve ever encountered. No app that I use regularly runs without lots of tinkering. Gah. If this is the future of computing, I think I’m gonna be a luddite.

Hey everyone! I just wanted to post this in case someone else has dealt with this same issue. I just tried logging into GW2 and the game asked me to change my password. I changed it and received the big green Your Password Has Been Changed. So, I then tried to log in and the game responded with an error saying that either my name or my password was incorrect. I was using my e-mail address as my account name, so I figured I’d change it to my actual account name. I plugged that in, added the new password, and still no luck.

I then tried my old password. And pretty much every combination I could think of, to no avail.

My old password allowed me to log into the forums and access my account but I can’t seem to change my password. I’m not even certain what password I should be inputting, my new or old password. I tried both, on the off chance that I might be able to change it and then log in, but again, this has proved fruitless. All that happens when I click the Save Changes button is that it refreshes the page. It would be wonderful if Anet was able to develop a website that better communicated exactly what was going on with the password change. I am furious with myself that I ever opted to change my password in the first place. I had a 23-key password. sigh

Has anyone else had this problem? Is there a delay in the registering of new passwords? I opened a trouble ticket but haven’t yet heard back. So I figured I’d check with the forums.

I thought I could just recover my account, but for whatever reason, I can’t find the e-mail with my serial code. I’m usually very fastidious about hanging onto serial codes, particularly for games I love, so I have no idea where the heck it has disappeared to. Ugh. Anyone know if there’s a location on my hard-drive where my serial code is being stored? I am at my wits end, at the moment. I was hoping to get my dailies done today, considering I’ve got my eye on some of that brilliant new Ascended gear, but if I don’t get any traction soon, I’m gonna give up. sigh

Any help would be much appreciated!

Warm Regards,

M.

P.S. I just went through all of my emails that were sent by Anet or Guild Wars 2, and I have no e-mail that provided a serial code. I don’t EVER erase e-mails. Bleh.