Showing Posts For Mordith.8659:

Banned Problems

in Account & Technical Support

Posted by: Mordith.8659

Mordith.8659

It is somewhat shocking that the shotgun approach is to ban/terminate first, maybe ask questions some time later. Who ever heard of just mass random banning people for a NEW game without any logic.

If you’re looking for a way to kill a game, this is the way to do it.

To be honest, the best way to resolve this is to start over. Un-ban everyone and then institute a more methodical manner to ban accounts.

acc banned?

in Account & Technical Support

Posted by: Mordith.8659

Mordith.8659

Well, at least you got an email. I just got banned with no explanation other than Reason 20 when I try to log in. Good luck.

Banned Account - Need Help

in Account & Technical Support

Posted by: Mordith.8659

Mordith.8659

I played this past week for about an hour and logged in last night just to find my account was banned for “Reason: 20” (I have no idea what that is).

Not sure if it is related but I recently received an email saying someone submitted an email change request but that if it was not me not to worry and there is nothing that I have to do. Well, it wasn’t me and I did nothing but now I am banned.

My ticket number is #120911-001780.