Showing Posts For MrSilnarr.5371:

PaySafecard Trouble

in Account & Technical Support

Posted by: MrSilnarr.5371

MrSilnarr.5371

Sent a ticket, got this:

“Hello,

Thank you for contacting us.

At this time PaySafe Cards are not a payment option for your location. I can only suggest using a different form of payment if you wish to purchase Guild Wars 2.

Please let us know if you have any further questions.

I am sorry the website is showing you a payment method that should not be displayed to you. We have reported it to the development team but we are not able to implement an instant fix or allow the site to take your PaySafe card.

I am sorry but you will need to use a different form of payment if you wish to purchase Guild Wars 2.

Additionally normally, purchases made online from us can be used only on the account where the purchase was made. As such, it is not possible to purchase serial codes for friends. Usually, we can recommend purchasing copies directly from a local or online retailer, which can be given as a gift.
However for Guild Wars 2, since our system requires an e-mail address to be provided during the purchase process, you may enter your friend’s e-mail address, and after purchase, e-mail or postal mail the code/receipt to your friend. Alternately, you can enter your own e-mail address, receive the receipt/code, and forward the e-mail to them.

Please let us know if you have any other questions.

Regards,

Robert
Guild Wars 2 Support Team
http://support.guildwars2.com/ "

So yeah, it’s a bummer

Paysafe account purchase problem

in Account & Technical Support

Posted by: MrSilnarr.5371

MrSilnarr.5371

one of my friends did it he changed to spain (we are from portugal) and he got it

using paysafecard?

Paysafe account purchase problem

in Account & Technical Support

Posted by: MrSilnarr.5371

MrSilnarr.5371

You guys having any luck?

nope, and no response either

Paysafe account purchase problem

in Account & Technical Support

Posted by: MrSilnarr.5371

MrSilnarr.5371

guys i believe anet screwed this for some reason paysafe payment has been disabled i just bought the game but through other means. i just wasted 10 euros!

What do you mean you wasted 10 euros? you payed 20 euros?

No i mean i bought the paysafe card but i could not use it to buy the game i had to use paypal so 10 euros lost from the paysafe

oh okay i was a little confused there :P

Where to go to get a refund?

in Account & Technical Support

Posted by: MrSilnarr.5371

MrSilnarr.5371

This is too ridiculous, bought the game while it was on sale so I could play with my little brother.

Why did I even bother? It just means I’d have to buy a second expansion when it comes out.

Just tell me how I can get a refund. Please.

well… the expansion is not coming out any time soon and you won’t need the expansion to play the game, the expansionis just gooing to add some stuff to end game.

Paysafe account purchase problem

in Account & Technical Support

Posted by: MrSilnarr.5371

MrSilnarr.5371

guys i believe anet screwed this for some reason paysafe payment has been disabled i just bought the game but through other means. i just wasted 10 euros!

What do you mean you wasted 10 euros? you payed 20 euros?

Paysafe account purchase problem

in Account & Technical Support

Posted by: MrSilnarr.5371

MrSilnarr.5371

same problem with a friend of mine, after clicking “Buy Now”, it goes to a seperate page saying “Payment Authorisation Failed”

Paysafe card payment error

in Account & Technical Support

Posted by: MrSilnarr.5371

MrSilnarr.5371

same problem with a friend of mine, after clicking “Buy Now”, it goes to a seperate page saying “Payment Authorisation Failed”

Portugal here

Payment Authorization Failed

in Account & Technical Support

Posted by: MrSilnarr.5371

MrSilnarr.5371

same problem with a friend of mine, after clicking “Buy Now”, it goes to a seperate page saying “Payment Authorisation Failed”