Guild Wars 2

Alexandra Triplett.1280:

Nathriel.3879:

Ever since I bought the Flame Legion Mask (Light armor Citadel of Flame headgear), I have been having a load of issues with the graphics for my head itself. -Snip!-

Hey thanks for the in-depth report, you added a lot of great information! Does this issue happen every time you die/zone, or just sometimes? Have you transmuted this helm at all? Do you notice that it happens in one area, or everywhere?

Other people who have this issue are also welcome to answer these questions. Thanks!

I haven’t tried to transmute the mask as of yet. It’s still the same as when I bought it.
And yes, it happens every time I change zones or die, no matter the zone. At least, so far it has happened in Diessa Plateau, Plains of Ashford, Black Citadel, Lion’s Arch and Bloodtide Coast and inside the Ascalonian Cattacombs dungeon. From that, I assume it occurs in every zone.

Ever since I bought the Flame Legion Mask (Light armor Citadel of Flame headgear), I have been having a load of issues with the graphics for my head itself.

The helmet always looks just fine, but every time I change maps or re-spawn after dying, my head chooses a weird texture instead of what it should look like.

Below are a few screenshots (attachment #1, #2 and #3) of different ways my head chooses to look like. It seems as if it chooses a different way each time.

If I unequip the mask and put it back on, it fixes the issue entirely except that the lower jaw is gone and I can look through my head at that location, as can be seen in attachment #4. Even so, just like I said before, when I change to another zone or re-spawn after dying I get a glitched looking head once again.

I tried it with a few different armors and the it doesn’t seem to change anything. I can be naked, except for the mask and the issue is still there.

I am a Female Charr Necromancer.

I don’t think it’s really needed for me to post a screenshot of my hero Panel and list the equipment I am wearing, since I have already nailed down which item is causing the issue. And obviously, I have bought the mask at the dungeon armor vendor for Citadel of Flame.

I do hope something can be done about this. As hilarious as the issue is, I would like it to work as it’s supposed to, of course. If there is any more information needed, I will be happy to provide it.

—EDIT—
Oh and I forgot to mention one thing. It is not just me seeing this, but everyone else can see it as well.