Showing Posts For Nathrock.9317:

Gem store about buying items without my aproval?

in Account & Technical Support

Posted by: Nathrock.9317

Nathrock.9317

I logged on yesterday to play and and saw 6 mails 3 black lion keys and 2 dye kits, I did not purchase these items and am now out 900 gems ! I check my security via the account page the only log in that day was me that morning. When I check the mail it said purchased 1 min ago . But from what i’ve read in the forums I am probly out the gems ,so my main purpose of this post is to let you know theres is a problem in the system with the gemstore auto buying things. On a side note i’m glad it was at least items I will use.

FAQ: Gem Store / BLTC / Trading Post

in Account & Technical Support

Posted by: Nathrock.9317

Nathrock.9317

Incident:121004-001813

Logged on after getting home from work to find 6 pieces of mail in my inbox with dye kits and black lion keys in them ,checking my gem amount I am out 900 gems.I did not buy these items and had no email of my account being hacked ?