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FAQ: Gem Store / BLTC / Trading Post

in Account & Technical Support

Posted by: Nesharil.3405

Nesharil.3405

Heya. I bought a Character Slot Expansion today, but I didn’t receive it. My account still got billed for 800 gems, and my Recent Purchases show that I did buy the CSE, but I don’t have it when I log out and access the character selection screen.
Reference #: 120919-004890

Nesharil – Level 80 Sylvari Mesmer
Piken Square EU