Showing Posts For Nirniam.3691:

Tickets for Review (3 days and older) [merged]

in Account & Technical Support

Posted by: Nirniam.3691

Nirniam.3691

it’s pass a week and my account is still suspend the last update was “121026-002883 Under review by senior agent” on the october 30 and I have not received a response yet.

Incident: 121026-002883

Tickets for Review (3 days and older) [merged]

in Account & Technical Support

Posted by: Nirniam.3691

Nirniam.3691

Hi,
This is the second time im replying to this topic. I’ve received the following on 26/10/2012 ‘I am escalating your ticket to our Payment Review Team to research your issue. Someone will be in contact with you as soon as possible.’ however i haven’t received any response yet and they just closed my ticket?! Unbelievable, already waiting a week for a decent response or explanation for my suspension.
Ticket 121026-000811

I’m in your same condition, ticket on 26/10/2012 and the same reply “I am escalating your ticket to our Payment Review Team to research your issue”. No more reply until today the status of my ticket is closed but my account is suspended for no apparent reason and no response.

Ticket :121026-002883

Blocked/Suspended/Terminated -- Player Comments

in Account & Technical Support

Posted by: Nirniam.3691

Nirniam.3691

Same here unable to login for the past 24 Hours for no reason
Incident :121026-002883