Guild Wars 2

Thanks again Inculpatus (After your helpful answers, I just can help myself wondering about what have you been accused of)

Ticket queues are running about 24-48 hours, so please do not ask for a follow-up on your ticket unless it is at least 3 days old

I never thought the info will be on “How to Submit a Ticket”, I thought I had that part under control but well, my ticket is 48 hours old and still not answered and I haven’t ask for a follow up on it yet. I was trying to get information on the post topic. (Which is my second and another matter ticket 36h old)

I really don’t want to get on a dispute with anyone, I believe I have keep drama out and I have been very polite so, I beg you all sorry if I am burdening

Thanks Gaile Gray for your input…

I have received the automatic email any user its supposed to get after making a request ticket saying:

Thanks for contacting us! Your request (XXXXXX:XXXXXX) has been received, and is being reviewed by our Support team.

We’ll contact you as soon as we have an answer for you.

To add information to your request, simply reply to this email. If you no longer need assistance, just reply with “I no longer need help” in the body of your email.

So, everything on my providers side it is working just fine. Also, after ShiningSquirrel’s input, I have (As I always do before open a ticket or ask about anything in any forum) try to look for any kind of information where is said that I will be getting contacted within 72h without success.

Anyhow I will follow the given protocol and wait those 72h before bump again this post.

Really appreciated the help.

Thanks ShiningSquirrel, I didn’t knew about the 72h response time, I will patiently wait.

On an aside note, both tickets are different matters so, it should not create any problem for them.

Thanks Inculpatus… I didn’t want to air dirty clothing on a public forum but, since Customer Support are not answering my request tickets for the last past 2 days, I was forced to ask here.

Discretionary Account Termination — You may notify NCSOFT that You wish to terminate an Account by notifying the Notice Contact of Your desire to do so. Any such request must be made to the Notice Contact and include Your name, address, contact information, and a reason for the request.

Yes it does… I just want to get the information and steps to do so…

As the title said I want to close permanently my account…

I have tried to contact support but, they didn’t answer my previous support ticket and the are not answering my second one asking how to close my account.

I’m not going to start a drama about the reasons to my decision, I just want to have my right to do so.

So please, can someone explain me how to do it?

Thanks in advance…

Bugged myself too but, doesn’t seem that coming to report it is going to help after all I have been reading