This is being posted on behalf of a guild mate.
He opened a ticket on 3 September for his account being hacked and having the email address changed.
The ticket ID: 120903-008333
Display Name: PalosHasCake.2396
All fixed now! Thank you very much GM’s LLoyd, Emrys and the arena.net support team.
On a side note it looks like my account was being used as a farm bot and there is another account where my character was doing the same thing (MadMax.4012) and i’ve had a player added to my friends list (qwer.3210) hope this helps in fighting the gold farmer.