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[PC] Game keeps crashing

in Account & Technical Support

Posted by: Paralyseradko.7150

Paralyseradko.7150

BSODs are always hardware or driver related. A user program can’t generate a bluescreen
under Windows NT.

Now look if there are any module names in the bluescreen. My personel favourite
is nvdisp.dll that means again some crappy NVidea drivers.

Yeah, I’ve been getting atikmdag.sys which is AMD drivers. The weird thing is that I reinstalled my drivers recently and still getting BSOD. Got some windows error aswell, so I did a windows repair yesterday and game still crashes with the occasional BSOD.

[PC] Game keeps crashing

in Account & Technical Support

Posted by: Paralyseradko.7150

Paralyseradko.7150

I’ve been getting the BSOD pretty frequently. Usually it’s after about 10 minutes of play. If I can last longer than that, the problem doesn’t show up. It’s only with GW2. I haven’t had any problems with WoW, TSW, Diablo 2, or HotS.

I have the exact same problem. Ran some dungeons today and crashed very often. Some BSOD crashes, game crash with the crash report thing or just game stops responding and having to end it with task manager.

[PC] Game keeps crashing

in Account & Technical Support

Posted by: Paralyseradko.7150

Paralyseradko.7150

Try the game without the overclock.

Tried this but it did not help. Thanks anyways!

[PC] Game keeps crashing

in Account & Technical Support

Posted by: Paralyseradko.7150

Paralyseradko.7150

Hi!
Recently bought Guild Wars on the sale and was really excited to start playing but I’ve ran into somewhat of a problem. I can run the game without any sort of lag on fairly high settings, but then from nowhere the game will crash. It does this about once every hour or so. I’ve been playing both Elementalist and Mesmer and crashing equally on both.

I ran memtest for 16 hours without a single error and yesterday I cleanly reinstalled new AMD drivers, deleting everything AMD related before installing. I’ve repaired the client multiple times with no results, even reinstalled it once.

My specs are:
Radeon HD 7970 ghz edition crossfire
i5 3570k OCd to about 4.4 ghz It’s now about 4ghz.
16 gb ram

Very thankful for any help I could get

Edit, last crash said this:

—> Crash <—
Assertion: index < m_refArray.Count()
File: p:\code\arena\services\IdMgr/IdMgr.h(87)
App: Gw2.exe
Pid: 7772
Cmdline:
BaseAddr: 01270000
ProgramId: 101
Build: 47649
When: 2015-04-18T09:01:12Z 2015-04-18T11:01:12+02:00
Uptime: 0 days 0:27:11
Flags: 0

(edited by Paralyseradko.7150)

GW2 Tickets for Review (7 days & older)

in Account & Technical Support

Posted by: Paralyseradko.7150

Paralyseradko.7150

Ticket number: 1319484

Hi, my friend sent a ticket about password and login problems to you over a week ago and has not gotten any response yet. It would really help us if you could take a look at his ticket.

Thanks.