Showing Posts For Paul Demonico.3276:

Game Keeps Crashing

in Account & Technical Support

Posted by: Paul Demonico.3276

Paul Demonico.3276

So what should I now? I didnt have issues like this before. It just recently started happening. It may take awhile fore me to get the money to buy a new OS and some more RAM.

I recommend freeing up some memory. Firefox with that many tabs open is probably hitting 500 – 600 Meg by itself. Itunes is a RAM hog – last I checked anyway. Your OS alone is probably using 700 – 800 Meg (32 bit Windows 7 uses less). Depending on which antivirus software you are using – there goes another 300 – 500 Meg.

So…I’m estimating roughly 1.7 Gig is in use before even running this game (not counting Itunes AND whatever other programs you have running at startup).

That leaves approximately 1.6 Gig of free RAM to run Guild Wars 2. If your settings are set to high, then you will easily exceed this.

Here are some things you can do:

1. Use MSCONFIG to disable all unneeded startup programs:

http://www.netsquirrel.com/msconfig/msconfig_vista.html

2. Switch to a different Antivirus program. ONE reason I use Avast (free) is because it uses the least amount of memory of any AV I’ve tried (around 35 Meg to 50 Meg).

3. Stop using Itunes while playing and close a lot of tabs in Firefox.

4. Lower your graphics settings in the game.

Other than that, your only decent options are to get a 64 bit OS and add more RAM.

My graphics can only go up to medium anyway, iv tired lowering things in the high are like animation but it didnt help. I have closed firefox and itunes while playing and iv noticed these crashes happen still but it takes longer between them. My anti-virus software is Malewarebytes and Microsoft Security. I dont see Malewarebytes on unless I open it, Microsoft Security is though and I dont know how to turn it off, how much memory does that take up?

Regardless alot of people are saying that people with more RAM than me are also experiencing this issues. I dont check the forums often so I dont know how true that is but atleast im not the only one…

Game Keeps Crashing

in Account & Technical Support

Posted by: Paul Demonico.3276

Paul Demonico.3276

So what should I now? I didnt have issues like this before. It just recently started happening. It may take awhile fore me to get the money to buy a new OS and some more RAM.

Game Keeps Crashing

in Account & Technical Support

Posted by: Paul Demonico.3276

Paul Demonico.3276

How much system memory do you have?

Here have all the info on my computer:

Operating System
Windows Vista Home Basic 32-bit SP2
CPU
AMD Athlon II X2 250
Regor 45nm Technology
RAM
4.00GB Dual-Channel DDR2 @ 334MHz (5-5-5-15)
Motherboard
MSI K9N6PGM2-V2 (MS-7309) (CPU1)
Graphics
1950w (1366×768@60Hz)
1024MB NVIDIA GeForce 9500 GT (MSI)
Hard Drives
466GB Western Digital WDC WD50 00AAKS-00H2B SCSI Disk Device (SATA)
iOmega 1 Terabyte External Hard-drive (I have GW2 installed on this)
Optical Drives
ATAPI iHAS124 A SCSI CdRom Device
Audio
Realtek High Definition Audio

Game Keeps Crashing

in Account & Technical Support

Posted by: Paul Demonico.3276

Paul Demonico.3276

Well here is my crash report.

  • Crash <—*
    Out of Memory: arena=Environment, cat=Prop Packfile, allocBytes=8686244, arenaBytes=121585000, fallbackBytes=12500552, align=0 ,
    App: Gw2.exe
    Pid: 3216
    Cmdline:
    BaseAddr: 00400000
    ProgramId: 101
    Build: 23244
    When: 2013-09-08T20:09:54Z 2013-09-08T16:09:54-04:00
    Uptime: 0 days 0:47:29
    Flags: 0

Though, while talking to people in game it may be crashing because I have firefox with about 40+ tabs, itunes and steam running with the game.

Some issues iv noticed is sound and music taking 10 to 20 seconds to load after I enter a area, invisible monsters in loading areas and people in pink default armor in newly loaded areas. Also may be due to firefox and itunes. Hopefully the error reported posted above (same as all the ones iv sent in) and what iv just stated about what is running with the game can help make a fix for this. If you need my spec on my computer just let me know and ill post them.

Game Keeps Crashing

in Account & Technical Support

Posted by: Paul Demonico.3276

Paul Demonico.3276

How would I pull up my crash reports iv sent in?

Game Keeps Crashing

in Account & Technical Support

Posted by: Paul Demonico.3276

Paul Demonico.3276

Im gonna bump my thread in hopes somebody can help me, or point me in the right direction to talk to tech support about the many crash reports iv sent in.

Game Keeps Crashing

in Account & Technical Support

Posted by: Paul Demonico.3276

Paul Demonico.3276

Hello,

Ever since the Queens Jubilee update my GW2.exe has been crashing alot more than usual. I understand sometimes in large areas full of other players will cause a crash but it happens when im out in PvE and nobody else is around. Everytime iv crashed I sent in a report. Any way to solve this issue?

Thank you,
Paul