Showing Posts For Peacemaker.2605:
What would happen if I upgraded the account?
You can upgrade a banned account, but it’ll still be banned.
Heh. That’s sneaky.
Probably not good idea if you think still ban. Like I say try log in to game. This should give you answer.
Any other question about you account can contact support. Link top of page.
I would try… but my main PC is at my dorm all the way in Wisconsin :/
If can not log in here on forum or in game you still ban. Try log in to game see what it say.
What would happen if I upgraded the account?
Since there has been a lot of chatter about account actions lately, I’ll go ahead and answer some common questions that have popped up.
Why 6 months, why not Permanent?
This would imply that some accounts are not being permanently banned, and that’s not true.When looking at what action is given to an account, the intent of the behavior is taken into account, and will it likely be continued if the player were to return. There is very sound data to support that players that know they will be able to get their accounts back are significantly less likely to resort to the same behavior quickly (aka buying a new account and botting/cheating on that).
The main goal with performing an action on anyone’s account (that isn’t directly related to RMT) is to correct that behavior, not remove the player. If a player returns after any suspension and continues to break the rules, there is a good chance that they will no longer have that chance to come back again with that account.
When the intention of the behavior that breaks our rules is entirely malicious towards our playerbase or our game, we won’t be granting any sort of chance to return.
Does this mean that if someone botted they get to keep everything?
Absolutely not, in most cases we are attempting to remove what we can before the player returns. However, there are just going to be some things we can’t remove.While it is very true that there is a possibility that that player gained an advantage for a short period of time that they were able to break the rules, a 6 month suspension carries with it a significant enough penalty to offset that
How about previous actions before this was implemented, are they going to be treated the same?
That entirely depends on the action in question. At the time of previous account actions, the actions taken on accounts were deemed appropriate for the offense, which means they will stand.A good example of this in action would be this:
Currently many states (in the US) consider any theft over $500 to be a felony. Back in 1916, a theft was considered a felony at ~$20.The game is much different than it was 3 years ago (which might as well be 100 years for a MMO).
If you have any questions about a specific account action, you can feel free to open a ticket with Customer Support.
What do you mean the last year? 6 Month bans haven’t started until the end of last year.
We have been using suspensions for RMT Gold buying for over a year now. Data shows that these suspensions are very effective and are performing the desired effect of stopping repeat buyers from purchasing.Hey Chris.
I know you already kind of answered this, but will this go into affect for accounts that were previously banned permanently, but still have a likely hood of not doing the action again? Or is it as you kind of implied that the actions previously were more severe (if that is what you were getting at)?Thanks!
He already explicitly answered this.
How about previous actions before this was implemented, are they going to be treated the same?
That entirely depends on the action in question. At the time of previous account actions, the actions taken on accounts were deemed appropriate for the offense, which means they will stand.Any action taken by ANet on previous rule violations will stand.
Ah oka. Sorry, I just wasn’t sure. Cause he said "That entirely depends on the action in question. " So I wasn’t completely sure on what he meant by that part. Sorry, my bad :/
I just logged into NCSoft on my previously banned account and it went through. It showed me the gamed Guild Wars, Guild Wars 2, and Guild Wars 2 HoT. Under the Guild Wars 2 game. I could click upgrade. I still can’t access the forums on that account however. Does this mean that I am unbanned now?
Thanks!
Since there has been a lot of chatter about account actions lately, I’ll go ahead and answer some common questions that have popped up.
Why 6 months, why not Permanent?
This would imply that some accounts are not being permanently banned, and that’s not true.When looking at what action is given to an account, the intent of the behavior is taken into account, and will it likely be continued if the player were to return. There is very sound data to support that players that know they will be able to get their accounts back are significantly less likely to resort to the same behavior quickly (aka buying a new account and botting/cheating on that).
The main goal with performing an action on anyone’s account (that isn’t directly related to RMT) is to correct that behavior, not remove the player. If a player returns after any suspension and continues to break the rules, there is a good chance that they will no longer have that chance to come back again with that account.
When the intention of the behavior that breaks our rules is entirely malicious towards our playerbase or our game, we won’t be granting any sort of chance to return.
Does this mean that if someone botted they get to keep everything?
Absolutely not, in most cases we are attempting to remove what we can before the player returns. However, there are just going to be some things we can’t remove.While it is very true that there is a possibility that that player gained an advantage for a short period of time that they were able to break the rules, a 6 month suspension carries with it a significant enough penalty to offset that
How about previous actions before this was implemented, are they going to be treated the same?
That entirely depends on the action in question. At the time of previous account actions, the actions taken on accounts were deemed appropriate for the offense, which means they will stand.A good example of this in action would be this:
Currently many states (in the US) consider any theft over $500 to be a felony. Back in 1916, a theft was considered a felony at ~$20.The game is much different than it was 3 years ago (which might as well be 100 years for a MMO).
If you have any questions about a specific account action, you can feel free to open a ticket with Customer Support.
What do you mean the last year? 6 Month bans haven’t started until the end of last year.
We have been using suspensions for RMT Gold buying for over a year now. Data shows that these suspensions are very effective and are performing the desired effect of stopping repeat buyers from purchasing.
Hey Chris.
I know you already kind of answered this, but will this go into affect for accounts that were previously banned permanently, but still have a likely hood of not doing the action again? Or is it as you kind of implied that the actions previously were more severe (if that is what you were getting at)?
Thanks!
I posted something similar as a reply, but it was on such an old forum that I doubt I will get a response. So I decided that I probably should make a thread for this.
I don’t know where to put this topic… so I thought General would be best. If this is the wrong place I don’t mind moving into the appropriate place. Thanks!
Nearly 3 months ago… a bunch of people were banned for using 3rd party programs. But they were not the only people banned. TONS of multiboxers were banned. I didn’t have an account to post about this in forums 3 months ago, but I finally made one so that I can make this post. Hopefully a GM can resolve the issue.
I have been banned permanently from Guild Wars 2 2-3 months ago and I think this forum is relevant to me. I am talking about another account by the way I am talking about MakeitNeil.4561. I think it was because I was multiboxing. That is the only thing I can think of. If multiboxing is the reason, then someone made a mistake, because I have found, on multiple posts, that multiboxing is allowed.
Though I had 16 accounts, I controlled each account manually. I did not control more than one account at once. All my accounts loafed in my dueling server while I actively controlled one account at the time. I had 16 accounts for the dailies that would give me money.
Let me start by saying that I never experienced anything like this in any game. And I have played GW1 and GW2 for ages. So it kind of felt like a betrayal when they banned all of my accounts.
I was multiboxing, controlling each character one at a time. I had been multiboxing for about 1 and a half years now. Suddenly, I was banned. I don’t know why I got banned. All 16 accounts were terminated. I spent over a thousand dollars on this game and they just banned me for no reason.
I tried contacting customer support 4 times on 3 different emails. They replied to the first and last ticket. The other two were completely ignored. Basically, they said that they had banned me because they have “information” to do so. That is about all I know why. They said that they have no further obligation to respond to me. They made it clear that they were going to ignore everything I said from then and onward. Not even letting my plea get far at all. I know I am innocent though. I haven’t done anything wrong. I never share my account like many people in this thread do. The most I do is multibox. But now I am banned :’(
So I am kind of lost. I don’t know what was going on with the guys behind the game, but apparently they didn’t want me playing anymore. No other devs will listen to me or even explain why I was banned. I’ve spent so much money on this game. Please help me out devs.
Thanks!