Showing Posts For Peachcake.9738:

Cliffside Fractal Hammer Bug

in Fractals, Dungeons & Raids

Posted by: Peachcake.9738

Peachcake.9738

This just happened to my group as well. I was carrying it and “fell” but it automatically popped my downed character to the level we were fighting on. We were at the right seal. One of the chanters shoved me off. Since that’s a checkpoint, I ended up getting ported directly back there instead of actually falling, but the hammer did not.

Same story as above, it shows up for a split second when we all die but vanishes. We couldn’t find a fix. We were on #3 and had to start over. Very unhappy.

Battle for Fort Trinity is bugged (blocking progress)

in Bugs: Game, Forum, Website

Posted by: Peachcake.9738

Peachcake.9738

Confirmed. One Risen Subjugator has spawned under the docks. I have no spells to reach him. Without killing this mob, it cannot be completed, and he spawns there every time. Please fix this ASAP. I’m 80 and my PS is what I was really hoping to work on today.

Quest: Shell Shock, is not working.

in Bugs: Game, Forum, Website

Posted by: Peachcake.9738

Peachcake.9738

The comments above are all correct. Follow the pack animal when it runs down the path after the Veteran Spider dies, even if the NPCs are still fighting hatchlings. Stand on the bridge while the mortars are set up. I looted everything during the spider fight so I wouldn’t miss out once it died. I also stood on top of it as it died so I could loot it as I ran after the pack animal. This isn’t fixed, but this is the work-around. I tried it once, realized it was bugged, then tried it this way and it worked first try.

Account Hacked? Permanently Banned? Post here! [merged]

in Account & Technical Support

Posted by: Peachcake.9738

Peachcake.9738

I’m posting here for my father’s hacked account because he doesn’t have access to the forums, due to his stolen email and/or password. He’s on day 8 without any response from support except to tell him to stop submitting tickets. (No, I’m not joking.) There’s no way to edit a ticket unless you have a support UN and PW, which wasn’t working until today, and so when he recieved an email notification about a different email address being added to his gw2 account, he was forced to submit another ticket to pass the info along to Anet. My retired dad plays gw2 with my mom, or at least he did for 2 days, and now both of them can’t enjoy the game. It frustrates me beyond belief to see my father treated so poorly by Anet’s “customer service.” There should be a phone number, or a better way to submit a ticket than using “Ask a Question.” That’s not intuitive. Also, my 60 year old father shouldn’t have to figure out Twitter to learn what to do about a hacked account. Needless to say, I’m appauled so far. Please resolve his issue asap, and if you get a chance, apologize for the lack of consideration. Thank you.
Ticket numbers: 120904-010271, 120904-001666, 120904-001332