Showing Posts For Pereira.8721:

Tickets for Review (3 days and older) [merged]

in Account & Technical Support

Posted by: Pereira.8721

Pereira.8721

My account was hacked, stolen and server changed and finally the Arenanet ban my account and not respond to tickets …
In this game, crime compensates. Those who steal are not punnished and those who are stolen loses their accounst.

Here is one of the tickets to report my account hacked:
Hacked account ( someone is playing right now with my acc) [Incident: 121106-002554]?

Blocked/Suspended/Terminated -- Player Comments

in Account & Technical Support

Posted by: Pereira.8721

Pereira.8721

Still awaiting a response to my ticket in relation to this un suspended account here of how the ticket to prove my account had been hacked…

Hacked account ( someone is playing right now with my acc) [Incident: 121106-002554]?

Account blocked

in Account & Technical Support

Posted by: Pereira.8721

Pereira.8721

My account was banned for selling gold for real money but as you can verify by the several e-mails that I sent to the support, the account and my email were hacked and I hardly could recover them. Even so, I lost all my gold and equipments. This way, I would like to request that I can be unbanned as soon as possible.
Please check the different connections in my account that prove what I am saying. I have the original code confirming that I am the real owner of the account.

Already being sent ticket waiting for a response to more than 12 hours I was chastised by the hacker and now ArenaNet is not taking any blame …

Blocked/Suspended/Terminated -- Player Comments

in Account & Technical Support

Posted by: Pereira.8721

Pereira.8721

My account was banned for selling gold for real money but as you can verify by the several e-mails that I sent to the support, the account and my email were hacked and I hardly could recover them. Even so, I lost all my gold and equipments. This way, I would like to request that I can be unbanned as soon as possible.
Please check the different connections in my account that prove what I am saying. I have the original code confirming that I am the real owner of the account.