Showing Posts For Peter Larkin.6975:

Paid Tournament Bug

in Bugs: Game, Forum, Website

Posted by: Peter Larkin.6975

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Peter Larkin.6975

Lead Game Master

Hey Seveer,

I am going to be forwarding your information on to Quality Assurance, but can you file a Support Ticket as well? This will help us track your issue specifically in addition to addressing the bug causing it in general.

https://en.support.guildwars2.com/

Additionally, can you access your map to use a waypoint, the WvW panel [B] to go to one of the WvW maps, or the PvP panel to “Go to the Heart of the Mists”? If that doesn’t work, try hanging out on the map for a while to see if it eventually kicks you back to the PvP Lobby.

Thanks!
Peter

Blocked/Suspended/Terminated -- Player Comments

in Account & Technical Support

Posted by: Peter Larkin.6975

Peter Larkin.6975

Lead Game Master

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If your account has been terminated “for engaging in or assisting with gold or item sales for real-world money” it is possible that your account has been compromised. Generally intruders use compromised accounts to disperse in-game spam for various gold-selling websites. This generally results in the account being terminated, often leaving the legitimate owner of the account with no idea why their account is closed.

I know most of you have already submitted a support ticket, but if you have not done so, this is an important step in getting your account returned to you.

Support link: https://en.support.guildwars2.com/app/ask/