Showing Posts For PhoenixTM.7160:

Game crashes when loading Mount Maelstrom

in Account & Technical Support

Posted by: PhoenixTM.7160

PhoenixTM.7160

I am getting the same overlapped I/O error 997 trying to reinstall the game. This is a list of things I have tried but I still get errors :

- Rebooting the computer
- trying a fresh install (and trashing the folder in appdata)
- running the program in admin mode
- disabling my anti-virus
- relocating the game directory
- running in repair mode (which just kicks out another error about Coherentui . eye failing)

Has anyone figured this out yet?

[January] Issues with character art, weapons, or armor?

in Bugs: Game, Forum, Website

Posted by: PhoenixTM.7160

PhoenixTM.7160

Race: Sylvari
Gender: Female
Profession: Elementalist

I seem to have joined the crowd of other people having this problem – I can’t change the dye on my transmuted T2 sylvari chestpiece. It seems to just be the chest – I’m able to change the pants just fine. Attempting to remove the chestpiece with the dye “changed” in the hero panel crashes the game. If I close out the hero panel and bring it back up, the dye reverts to the previous color. Changing zones, logging out, and logging from different clients results in the same problems.

From a quick search of the forums, this is seems to be a fairly common problem, some reporting this issue back in September. Have they addressed this issue at all?

Attached a picture showing an example.

Post patch edit: Well it seems this maintenance build pushed through tonight cleared the problem for me, at least with that particular piece of armor.

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(edited by PhoenixTM.7160)

Can’t dye part of transmuted cultural armour

in Bugs: Game, Forum, Website

Posted by: PhoenixTM.7160

PhoenixTM.7160

I am having this same issue with my Sylvari T2 chestpiece that I transmuted over my exotic chestpiece from AC. From a short search of the forums, this appears to be a long standing and common bug.

Post patch edit: Seems the maintenance build pushed through tonight (1/23) cleared up the bug for me.

(edited by PhoenixTM.7160)

Crashing to desktop a lot

in Account & Technical Support

Posted by: PhoenixTM.7160

PhoenixTM.7160

I’ve been crashing to desktop a lot recently, especially since the Lost Shores update. It usually occurs whenever I’m using waypoints to change zones, but occasionally it’ll do it when a dungeon is loading or I’m in gameplay with a lot going on.
It usually gives an error like this:
—> Crash <—
Out of Memory: arena=Default, cat=File Service, allocBytes=2457004, arenaBytes=285851208, fallbackBytes=31516440, align=0 ,
App: Gw2.exe
Pid: 1784
Cmdline:
BaseAddr: 00400000
ProgramId: 101
Build: 16130
When: 2012-11-30T02:35:18Z 2012-11-29T20:35:18-06:00
Uptime: 0 days 1:17:22
Flags: 0

I attached my DxDiag. It’s not a great system, so I don’t know if I need to pull down the Graphics or anything. Running Win 7 32-bit. Anyone else having this problem?

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