Guild Wars 2

I have to just say thank you for the information (good and bad) everyone provided on the forums about the expansion. I mainly wvw and recently read the feedback concerning the expansion and decided to ask for a refund. This is the information you will need to know if you decide to ask for a refund. Not kittening about the expansion just providing information to others that might have similar thoughts. Thanks again to everyone for their input.

Thanks for contacting us.

We can look into refunding your Guild Wars 2 purchase. Please note that the code that you are requesting a refund for will be permanently disabled. If you registered the code, all features, including game access, will be removed. If you haven’t used the code, the code cannot be registered.

If you understand and agree to the terms of the refund stated above, please reply with the following information below so that we may begin the refund process:

Your Guild Wars 2 purchase Order Number provided in the receipt of the purchase(s)
The e-mail address you used when making the purchase
If a credit/debit card was used: the last four digits (only the last four, please) of the card
If PayPal® was used: the invoice ID from your PayPal® payment history
If online banking was used, please make sure that you are contacting us from the e-mail address used to make the purchase
Your billing address including your zip code or postal code

Note: Paysafecard purchases cannot be refunded under any circumstances. If your game purchase was not made from our website, please contact the retailer you purchased the game from to inquire of a refund. It is not possible for us to refund a purchase made from another retailer.

We look forward to your reply.