Just bought the digital download. I’m using AT&T internet Chicago area. Couldn’t even get the download client to download the game, so none of the previously mentioned hints for logging would help out since the install path didn’t exist. gw2setup.exe would hang shortly after starting. I previously tried the 8.8.8.8 DNS, dnsflush, etc. Tried two different computers as well. Its VERY surprising this has been going on for 4-5 days (or more) with no resolution, especially disturbing when you purchase a digital download and cannot even install the game!!! Downloaded and installed Hotspot shield as suggested by someone and that worked around the issue, thanks!!!