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GW2 wont even start!

in Account & Technical Support

Posted by: RaFreedom.7940

RaFreedom.7940

Open Finder
Click “Go” in the menu bar at the top of the screen
A drop down of folder locations should appear, now if you press and hold the option key on your keyboard “Library” should appear as one of the options under the Go menu.
Click Library
(Note, it HAS to be that library, there are other Library folders on your mac but they are different so you have to follow my instructions above)
Within the Library folder is another folder called Application Support. Open it.
Now find the “Guild Wars 2” folder inside the Application Support folder.
Delete the Guild Wars 2 folder from Application Support.
Empty the trash
Run GW2

It should do a short download and then hopefully the game will run as normal

I have a problem with my guild of wars 2 client for mac.. When i press play, i can’t see anything or press anything.. Only black screen.. I need to press cmd+Q for close the screen.. After i read your instruction: Open Finder
Click “Go” in the menu bar at the top of the screen
A drop down of folder locations should appear, now if you press and hold the option key on your keyboard “Library” should appear as one of the options under the Go menu.
Click Library
(Note, it HAS to be that library, there are other Library folders on your mac but they are different so you have to follow my instructions above)
Within the Library folder is another folder called Application Support. Open it.
Now find the “Guild Wars 2” folder inside the Application Support folder.
Delete the Guild Wars 2 folder from Application Support.
Empty the trash
Run GW2
It should do a short download and then hopefully the game will run as normal.. But now the client doesn’t appear when i click the icon GW2… What i can do?? Please help me

BLACK SCREEN WHEN I PRESS " PLAY "

in Account & Technical Support

Posted by: RaFreedom.7940

RaFreedom.7940

I unistall and reinstall, but game don’t work….. What i can do?

Did you delete the files in the library folder?

YES, now i understand what i need to do, i delete the files in the library folder but the game now don’t start.. Worse than before.. "The next time you launch Guild Wars 2 it will recreate the recently deleted folder " I think it not recreate deleted folder

My download for the game don't work

in Account & Technical Support

Posted by: RaFreedom.7940

RaFreedom.7940

I CAN’T PLAY GUILD OF WARS 2 NOW! IS INCREDIBLE! i can’t do nothing

My download for the game don't work

in Account & Technical Support

Posted by: RaFreedom.7940

RaFreedom.7940

I unistall and reinstall my game, but have the same problem…

BLACK SCREEN WHEN I PRESS " PLAY "

in Account & Technical Support

Posted by: RaFreedom.7940

RaFreedom.7940

I unistall and reinstall, but game don’t work….. What i can do?

My download for the game don't work

in Account & Technical Support

Posted by: RaFreedom.7940

RaFreedom.7940

Hi all, i have iMac 21.5 half 2011
Memory: 4 GB 1333 MHz DDR3
Graphic : AMD Radeon HD 6750M 512 MB
Software: OS X 10.9 (13A603)
Processor: 2,5 GHz Intel Core i5

When i start the client and click " Play" my screen is full dark… Than i unistall my client and reinstall, but now my download don’t work, it stops and the client said: " There is a serious problem" What can i do? I want play but now i can’t… And this problem is AFTER i download OSX Maverick

BLACK SCREEN WHEN I PRESS " PLAY "

in Account & Technical Support

Posted by: RaFreedom.7940

RaFreedom.7940

When i press play, i can’t see anything or press anything.. Only black screen.. I need to press cmd+Q for close the screen… What is this??