Guild Wars 2

So what is the REAL story.

He does not know of any fan sites that he signed up for using the same email\pass combo.

I have heard of people having had this happen to them who made NEW emails\passwords for GW2.

Was this a hacking of ArenaNet themselves?

My boyfriend’s account vanished on the second of September.

The password reset option does not work because the email on his account was changed.

Ticket number 120904-002261

Please resolve.

I have been waiting for two and a half days now for my hacked account to be returned to me. This wait time is both disappointing and unacceptable.

My serial number is – 120904-002261

My ticket info is:

Cannot login to my account
120904-002261
Unresolved
09/03/2012

All necessary information is in the post.