I am trying to purchase gems with a prepaid mastercard, but it keeps giving me the same error. I have had this before and they said that they had to override my purchase restriction for 48 hours. After that it worked. I am trying to buy gems again and it is keep giving me the same check card details error. My ticket has been out for a few days and we have exchanged some info and questions and they say they would escalate it but nothing has happened. Whatever they did last time worked.
My ticket is 121129-000304 and want to get this resolved quickly before gems go down.
Any help with this would be greatly appreciated – Redaphile.2506