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Free Upgrade to Digital Deluxe Edition?

in Account & Technical Support

Posted by: Reiyichi.6980

Reiyichi.6980

But then the description is indeed very misleading. Buying something you haven’t had before is not an upgrade. Having something and then purchasing something to make it better, that is an upgrade.

THEY upgraded the Digital edition to Digital Deluxe. That was a free upgrade worth $20.

OK then!

I don’t see my copy of Digital Edition upgraded to Digital Deluxe at all!

THAT is what I need to see. I don’t see MY pet hanging around.

I AM SERIOUS! Get me a button that tells: “You, my dear client have been granted a FREE upgrade to the Digital Deluxe Edition, and all you have to do is click this button, with NO charge at all.”

Cultural difference said someone… a cultural difference is like a skirt, or the color of my bedroom, not an advertise lie.

MISLEADING=LIE.

I say white snowflakes, but you get beige ones. And then I say: It’s a light color, ain’t it?
Oh wait, I was MISLEADING YOU!
And so you’re stuck with beige snowflakes.

Whoever thinks otherwise is either not using many neurons at once, or simply had their common sense severely ground by Television.

It was a Black Friday deal, today only I am guessing, Black Friday is a very unofficial holiday here in America that was just a whole bunch of companies deciding to have a big blowout sale in preparation for Christmas right after Thanksgiving in America. Like, the day after. You probably don’t have those things on your account because you didn’t purchase it the day of the sale, either you bought yours before, or just after they ended it. THAT is probably why you don’t have that stuff.

Is it misleading? Yes. Are they misleading us purposefully like you make it sound in your post? Maybe, but highly improbable. More than likely they wanted to save as much space as possible and figured the words “Free Upgrade” were the smallest they could go… Probably not the best idea to do that though, because yes, it is misleading.

Free Upgrade to Digital Deluxe Edition?

in Account & Technical Support

Posted by: Reiyichi.6980

Reiyichi.6980

They may have upgraded the standard digital edition to a digital deluxe edition for just the standard price, but they could have worded it better, to me and to many people like me in the USA and across the world a free upgrade is taking something that exists currently and improving it, like say, all their standard customers get a free upgrade to the deluxe edition.

That is not how they meant it, so to avoid confusion they should have said something like “Black Friday Deal: If you buy the standard digital game at regular price from our website and participating retailers today, then we will upgrade your account to a deluxe edition absolutely free!” They wanted to save space on their website, but they should have figured out a way to do that while still keeping the message clear that only standard digital editions bought from valid retailers would be upgraded for free today only.