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Account Hacked? Permanently Banned? Post here! [merged]

in Account & Technical Support

Posted by: Rion The Destroyer.1659

Rion The Destroyer.1659

Had an account from the original Guild Wars, and on this past Sunday purchased GW2, reset my password, which is 10 characters (since changed to more characters and increased complexity).

My e-mail address requires 2-factor authentication and have never had any issues with it.

Last night at almost midnight get an e-mail authorization to log in from Hefei China.
I just don’t see how someone could crack my password in that amount of time. I have up-to-date Kaspersky AV & Malwarebytes actively running and have NEVER had any issues with any other games, logins, credit card numbers, or anything.

Anyone have anything to say about this? From my perspective it seems like these people either have a way to bypass the password authentication or have access to a table with passwords.

Please, give me an alternative scenario in which they got my password after 2 days.

(edited by Moderator)

Account Hacked? Permanently Banned? Post here! [merged]

in Account & Technical Support

Posted by: Rion The Destroyer.1659

Rion The Destroyer.1659

Are you serious? I haven’t even logged in and checked my account, although I didn’t have much on there. If that is true then I am not even going to bother playing until this gets sorted out.

There is obviously something else much larger than what is being said going on if that is true. Going to check my character right now.

(edited by Moderator)

List of past logins

in Account & Technical Support

Posted by: Rion The Destroyer.1659

Rion The Destroyer.1659

This happened to me as well. Seems like regardless of what password is used they can bypass that or have access to the password itself somehow.

From seeing the rest of the account hacking posts, it seems there is something severely wrong, and I am going to hold off playing until this all gets sorted, if I even continue to play this game.

Account Hacked? Permanently Banned? Post here! [merged]

in Account & Technical Support

Posted by: Rion The Destroyer.1659

Rion The Destroyer.1659

I have accounts on a lot of websites, but have never had any issues with them, or previous MMOs.

I checked my account and everything is intact, but I’m only level 11, so nothing of value would have been lost anyways.