Well I just tried Drax’s solution and now my problem is worse. Before the patcher would open and after clicking Play I would get the same problem everyone else had reported. After deleting the game folder under Application Support the patcher doesn’t even open. I have been struggling with this issue for the past few weeks. So far the only thing that has worked is creating a new user profile and running the game under that profile.
The fact that I can run the game under one profile fine but under this profile means that something changed in my profile settings but I can’t find what it is. The lack of support from the staff is a bit concerning.