Guild Wars 2

To update; and not sure if anyone else is experiencing similar things with the Mac client:

(same system and graphic setting stats as before, no changes)

1) I crash less on world events than previously (though it does continue to happen regularly) – but with less frequency (at least I’ve been able to finish several boss fights before it goes kaput again).

2) I’ve had no issues on the TP for well close to two weeks now (woot!).

3) The heating/fan going haywire during inventory viewing has stopped.

4) I’ve actually had over an hour of playing straight while in the Edge of Mists until it crashes… which is a huge improvement from before.

BUT… I now crash (whole system locks up) when just running in the world, standing in a city, and often even in the Character Selection page (where I sometimes leave it on when RL stuff comes up). Almost guaranteed to crash out if left on the character selection window for too long.

I crashed out while gathering, and while running through the Straights in Orr (no event, no fighting, just running).

The most recent crash was on the character selection page.
The whole system just freezes up on all of these crashes.

Recent crash report:
https://www.dropbox.com/s/k7jee2tovw5p3k9/GWCrash3280514.rtf

To a layman’s eyes, it looks nasty.

I did check on several Mac forums and ran more system tests to make sure it isn’t a hardware issue. All my tests come up clean and good to go.

I’ve literally had the client crashing while filing a bug report in the game (standing in a city or in the PvE world and nowhere near a dynamic event), and the entire system locks up while typing in the Support Bug window.

System Info:
iMac 27" Late 2013, 3.5 GHz Intel Core i7
8GB RAM 1600 Mhz DDR3
NVIDIA GeForce GTX 775M 2GB
OSX 10.9.3

I’ve read a lot of the Mac Client threads, and followed almost all the suggestions, including: Reinstalling the game client, clearing the library app support data, PRAM reset, running Memtest for RAM, and lowering video settings in-game.

As it stands, I usually run at Medium to Low settings (best performance is simply unplayable in my opinion – it’s like looking at the screen with terrible vision and no glasses. Honestly, if a late 2013 machine with decent specs cannot run this game at medium to low settings, then I think something is amiss.

I have crashed almost 80% of the time during world boss events. I have crashed many times while looking at inventory (whether out in the world, or in a city); with a vendor, and during WvW, Edge of Mists; and I crashed twice while filling out a bug report (lol).

What I noticed was that my graphics fan will start to go haywire when looking at inventory (and when I close inventory and move a few steps, it slowly winds down again). It’s alarming, and if it goes unchecked, my entire system will freeze and will require a hard reboot.

I often work with After Effects, Photoshop, FCPX, Mac Mail, Messenger, and Safari (with 10 tabs of content) all open and running at the same time, and I never hear my fan whine as loudly as it does when I look at inventory in GW2.

I have included links to some of the crash reports that I actually was able to get. Lately, my system just locks up entirely and I have no chance for even a crash report (unless the Mac picks it up and issues a report when I reboot). Hopefully there is some tech info in there that can help someone with locating the problem.

Crash Reports:
https://www.dropbox.com/s/o2yafsenply7nb3/GWCrashReport.rtf
https://www.dropbox.com/s/k2f5imlgl7fn18u/GW2Crashrep230514.rtf

I’ve always had crashing issues with the Mac Client since the game was released, but nothing as bad as it’s been since April. I hope you can address whatever it is that is causing this, and fix it. You have a beautiful game you designed… it’s a shame that it’s gotten so hard to enjoy it.

Note: When I play GW2, I have NOTHING else on in the background. I close Safari, and have no production-oriented software going on in the background. Not even iTunes or mail.