Showing Posts For Roax.3657:
Doors on Abbadons Mouth are also bugged. An event in Queensdale does not continue. Please look at it. Thank you
I finally got a response. As I am german, it was a german response. I´ll try to explain in it english and hope you´ll understand it:
I played Guild Wars Factions and Prophecies for a short time. Since then the account wasn´t touched by me but once, when I tried to play again.
In the meantime the account-system was changed (I guess) and I a also forgot my account-name. So I couldn´t log in but I received a mail, that I could send in a copy of my id-card to verify my account. At that time that wasn`t worth it to me.
Today the support mailed me, that this account got abused and so I/it was estmitated as a fraud. I don´t know if it really got hacked or if there existed a problem coming with the change of the account-system and my unsuccesful try to login afterwards.
They aksed me today to send my name, adress. birthdate, all mail-adresses that refer to nc-soft products, the code(s) of guild wars 1 and the last four numbers of my credit card and/or my bank account used under that account.
It is a bit irritating to me, that I was able to merge my old account with the Guild Wars 2-account.
Keeping long short: Probably there has been a problem with the change of the account system, but I am not sure about that.
Hopefully all of us will have their problems fixed soon.
Regards
I´m really getting frustrated. Waiting since two weeks for a solution.
Here is for the third of fourth time in this thread my incident-number:
120831-017920 (german ticket from 8/31)
Credit card & paypal failure. Not able to buy gems at any time
I´m coming to the point, where I´m losing the fun ingame. I´m an altoholic, who loves to craft und level several toons at a time. Right the inventory is nearly full with Itmes fory my toons and crafting material. I´m also still not able to create the three missing classes due to the lack of character slots.
Just fix this issue for all of us!
Waiting since 8/31.
This problem should be solved in general and not case by case.
Nothings changed. I´m still willing to buy gems, but time is ticking.
My first post:
Hello,
Incident: 120831-017920
(german ticket, was sent 08/31)
Same issue. I´m also not able to buy gems. Credit card and paypal aren´t working.
When using credit card – Card approval failed error.
When using paypal – An error occurred finalizing your purchase.
Thank you
Hello,
Incident: 120831-017920
(german ticket, was sent 08/31)
Same issue. I´m also not able to buy gems. Credit card and paypal aren´t working.
When using credit card – Card approval failed error.
When using paypal – An error occurred finalizing your purchase.
Thank you