That’s why I will save you!
Showing Posts For Rosenakahara.8512:
That’s why I will save you!
Customers that quit are infinitely harder to reclaim than it is to retain customers considering leaving. Makes me question why people would think they’d give more than a passing thought as to why people left instead of giving more considering to the reasons people are considering leaving.
As its been previously stated – the reasons the OP and/or other people that have left recently directly coincide with those that are thinking of leaving soon themselves.
Accurate, but does not address the issue of reclaiming that user. Fixing something that player A has an issue with but hasnt yet quit playing means that, because it’s fixed while they’re still playing they dont stop, and Anet doesnt need to do anything aside from put in the patch notes “hey, we fixed this, thought you should know.” Fixing something that player B had an issue with and quit because of it means that aside from fixing the issue, Anet now has to go through the painful process of getting that player back to the game, and that involves dealing with a player who may have decided to step away from the game 100%, regardless of any changes made to fix what they found wrong with it. It’s wasted effort, even if player A and player B are dealing with the exact same issue. Sure they’ll fix the issue, they’ll simply not make the choice to go through all of that effort to reclaim player B.
are you not paying ANY attention? fixing player B’s issue might not bring them back to the game however it might stop player C and D from leaving too if they had the same problem player B had, fixing player As issue is also a priority but slighly lower because player a is only THINKING about leaving, player bs issue actually cause them to LEAVE so that should be focused on first to prevent more people from leaving
That’s why I will save you!
Customers that quit are infinitely harder to reclaim than it is to retain customers considering leaving. Makes me question why people would think they’d give more than a passing thought as to why people left instead of giving more considering to the reasons people are considering leaving.
Because figuring out the reason customer A left could help keep customer B interested longer?
That’s why I will save you!
ok but yeah to continue on topic here: i agree that gw2 is lacking memorable moments, only claw island and the fire effigy boss in flame citadel, and only because we were playing mostly PUG and we almost wiped, only i was left and i somehow managed to revive everyone and kill the boss all with the gurren lagann theme playing, it was simply awesome
That’s why I will save you!
(edited by Moderator)
Everyone seems to be missing the underlying reason behind this post and other well thought out complaint posts.
People don’t want to quit playing GW2.
They post in hopes of changing the games direction/adding what would make the game have more value for their time.
Now, at the end of the day, it’s still just a game – but is what you’re doing in GW2 today, worth you coming back tomorrow to play again?
I ‘quit’ Rift a few months after its first release. Now I’m playing it again since its free. So while someone can say they ‘quit’ gw2, unless I see a video of them deleting all their characters, then they plan on coming back at some point. Until then, its not quitting, its ‘taking a break’.
i DID delete all my characters back in 2012, i did quit the game because it was boring me, i come back and find that not much has changed and a few things were messed up (imo as a gw1 fan i don’t like ascended as a concept) but im trying to get back in because im hoping that we might get some new awesome content soon……..i mean 2 years without much perma content is really bad for a recent mmo
That’s why I will save you!
I really don’t want this thread to get locked so far there has been a ton of actual constructive discussion……..im slightly proud of you gw2 foums
That’s why I will save you!
(edited by Moderator)
This has been a requested feature since beta – don’t see it happening.
Or…
Change your UI packs now at BLTC. Only 1500 Gems.
With that, we might see it happen.
ok yeah change my suggestion to this, anet sure do love ripping people off- er giving them incentive to buy gems so it might work
That’s why I will save you!
Sorry guys, but any customer-centered business must care about what causes customers to quit buying (or playing) their product.
[…]
Sincerely,
Stevizard+1
When I was working for another MMO running studio, that company was ignorant for insights light these.
They basically didnt care about what anyone said if he wasnt a high paid suit, where most of them hadnt even a clue about the product itself, but had some fancy job titles and nice boards in theirs offices with some monetization statistics on it.Trying to explain or convince them to listen to what their customers had to say even it wasnt a lawsuit was, despite all the internal and external smoke screen PR (where most of the revenue vanished in to anyway), like talking to a brick wall.
It was really weird because to me it seemed most of them just didnt want to understand whats going on, because they would have to step ‘out of line’.
They preferred to stay in their office ‘doing their job’, watching the ship sink and grabbing on what they can get.
I dont know, but thats the impression I got. And I saw the numbers, every working day.Well, the best description about what happened next would be….a crash landing with many casualties beginning of course on the “lower end”….poor buggers.
If a company reaches a certain size, loosing touch with the basics is its biggest treat.
Anet seems to have reached that tipping point somewhere in between GW and GW2 with an integrated accelerator it seems.
To be fair, I probably should swap Anet with NCsoft.
Basically the same thing can be read at the Glassdoor page of ArenaNet too, which is what makes me so indifferent.
I’ve never seen a company come out of this. The world is changing. Customers are more self-aware, the smoke screens are becoming smaller and smaller relative to the size of the internet. There isn’t really enough money out there to lie so effectively anymore. For a while, maybe, but its becoming increasingly inefficient. Maybe that’s why a lot of companies just don’t care anymore and just want to grab as much money as they can while they still can. Nobody actually wants to provide a service anymore. It’s too much of a hassle.
I read lately a quote from somewhere, I don’t know what it was. It was that the first company which comes out and starts behaving like a normal person will become incredibly rich and well received.
Customers are growing tired of BS.
They see the BS better, and that sight isn’t going anywhere. And their mouths are not as open yet as they could be, but their wallets are closing sooner.The first person who realizes that and gambles on honesty becomes incredibly rich.
First dev who comes here and says “You know what? You are right. Here’s what’s going on in the company now:” and lay out everything will be revered by the community and everyone will fight for him. The gamer community would kickstarter fund a guy like that up to buying up the entire company. And that’s probably not even a joke.
+1000
+9001
That’s why I will save you!
We need also UI-check then, so we know who has to be kicked for using the wrong UI as soon as some of the wiser players made clear what the current meta-UI is
sigh all right, fine if you dont want to be mature about this i’ll just show myself out, you people are why im having trouble sticking with this game, cant even listen to one simple suggestion
That’s why I will save you!
sigh of course suggestions are ignored, meanwhile, lets flame the guy who had a extensive and explained reason for leaving!
That’s why I will save you!
Customizable ui…………..
That’s why I will save you!
oh god im remembering more and more why i left in 2013, op stop it, stop it now, i like my smoke and mirrors, i literally cannot wait for archeage, black desert and everquest next to be in open beta so i need something to distract me, stop making me remember all the flaws! i wont be distracted if this goes on
That’s why I will save you!
Would customizable ui possibly be a thing in the future? i mean this as an in game thing because the ui is hampering the fun i am having with the game as it is just not practical, i would at the very least like the option to rotate, resize and move it and i think others would too, now again before i get banned for this i would remind you it is just a suggestion………..a suggestion that has been whispered by fans to you for months……….ok years but yeah just saying it was in gw1 so maybe consider adding it to gw2? please?
hah! incoming lock, i never directly insulted you mods, just stated what happens whenever someone brings this up, and it is going to happen with this thread too
That’s why I will save you!
(edited by Rosenakahara.8512)
look can somebody at least respond this time? im looking for a guild based in whiteside ridge since i dont have any gems to transfer with, can i please get at least a response here?
That’s why I will save you!
i dont care anymore i just need a guild, im in whiteside ridge, also question: there is no way to replay living story right? because im finding it hard to stay invested when all this plot has been happening without me…..
That’s why I will save you!
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in Account & Technical Support
Posted by: Rosenakahara.8512
Ah thank god for admins, they got onto this really fat too, guess i’ll just go on teamspeak and chat with my guild till this is fixed
That’s why I will save you!
I have just started playing guild wars and im looking for a LGBT friendly fun guild in whiteside ridge.
My ign is: Rosenakahara
That’s why I will save you!
oh wait i take it back :P im on whiteside ridge, not the right server :P
That’s why I will save you!
Can i join? my guild wars 2 ign is: Rosenakahara
That’s why I will save you!
Can i join? my guild wars 2 ign is: Rosenakahara
That’s why I will save you!