Guild Wars 2

Lol I decided to buy another copy of the game since I have no more patience. >_<

Please close this thread. I’ve made my own resolution. Thank you!

GaileGray.9587:

Taiance.6213:

It would be nice to know if support are working round the clock or not. As there is only so many times I can hit F5 on the ticket page (not that anything is likely to happen in the next week that hasn’t already happened, ie: automated reply calling for more information!)

Around the clock, 24/7, with many agents brought on in multiple offices. My team alone is growing my four this week. That shows you how seriously we take this issue.

What do you mean by ’ growing my four ’ ?

Qaletaqa Hania.9658:

And now seeing that other people get priority infuriates me. Hundreds of people, maybe even thousands of people “Cutting in line” is in my honest oppinion, NOT OK.

Hacked accounts getting priority: OK.
People that exploited getting priority: NOT OK.

And I know that people that KNOWINGLY EXPLOITED have been unbanned already after submitting a ticket.

I totally agree with you. It’s really unfair that the players who exploited the game get priority over us!

Wait for a response.

behrd.5347:

Any timeframe on when people who posted in here will get help?

I would like to know this too. I’ve been trying to stay patient for 6 days but this is getting way too long… :’(

@Katsuma: You should remove the serial code from your post.

Your account was hacked.

Possible cause: You used the same email and password on a website that has been breached.

You should also post your ticket number here.

Hey indrct. I think it’d be better if you let them know the brief summary of your issue to expedite the whole process.

We’re all here to get help. The faster, the better.