Tickets for Review (3 days and older) [merged]
in Account & Technical Support
Posted by: Rydell.9185
Showing Posts For Rydell.9185:
Well, its just me, my wife, and two little ones so I don’t mind posting my pass on a piece of paper.
Here’s where it gets a little ‘worrying’ for me.
It only shows 2 IP’s that have played my account since the last successful login. Both of them were from me. 1 ip was from a cable company I used to use, and the newest one is from ATT uverse. ( I don’t recommend fiber to the node to anyone.)
The last time it was hacked, there were ip’s from Arizona, China, and one that was unnamed.
I am very afraid that they will not take consideration that my account was hacked a couple months ago and just keep me perma banned. But, I bet that they keep logs so they can review it in depth.
Moreover; when we did fix my account here I also changed my email password the same day as well. So…. maybe this is a ‘late’ ban? lol
On paper, I am the only one that has logged into my account since then, so it looks like the ban is legit. But I bet that it was just a late ban. Any hope on it being a late ban?
I am to darn old to mess with mods or client hacks… no… not to old… just don’t really give a hell to do such a thing. Never really have.
So, how big is this problem?
Haven’t been on for months. Tried to login about 5 months back and my account was hacked, but not terminated. I needed a rep to help me reset the pass. They helped me and I made a pretty darn secure pass.
Now today, It’s telling me that my account has been terminated due to a modified game client.
I have already sent in a help ticket, but I was wondering how often does this sort of thing happen???
When they do clear this up for me, what can I do to be 100% sure this wont happen again?
I have email verification on, yet that seemed to have not helped me.